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December 2023 by Brian Pearson
After looking for the perfect diamond necklace for my wife. Sales had the best prices compared to all the other stores we looked at. Zales is the place to go
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December 2023 by Tiffany Statton
I didn’t even purchase the jewelry from this location but I went in needing assistance and Ben went above all measures to make sure I was completely taken care of. I will forever do business here because of him!
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October 2023 by Citlali Torres
Had forgotten my card at home and was getting a last minute gift on a budget, it felt like where ever I went I was not going to find anything but Jessica was so patient and helpful with me. I found the perfect ring at the perfect price, I’m just very grateful I found the right place. They had Apple Pay, a bunch of beautiful options, honestly a great experience.
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October 2023 by Kiwi
I got a diamond bracelet I have put it on maybe 3 times and it broke and wanted me to pay more money to get it fixed I will not buy anything else from Zales I’m so unhappy ☹️
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October 2023 by Joe Cruz
Kathy is awesome and gave me a very personalized experience! If you visit the store on S. Council in Oklahoma City, you should definitely see her!
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August 2023 by Andrea Javed
Good prices friendly service
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August 2023 by Tigger P
I'm giving 3 stars only b/c the lady that originally helped us purchase the ring was nice. Everything after and everything at The Norman store is below one stars.
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July 2023 by Deon Atkins
Shout out to Kathy. Her customer service was exceptional.
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July 2023 by Cameron Elyzabeth
Not happy with them I bought the lifetime warranty on my husband's cross necklace and the Jesus fell off and they can't do anything unless I have the Jesus and all they wanted to do was reattach it themselves. This was last September i bought it and it just fell off I won't be doing business with them again and it should be mentioned what the lifetime warranty covers.
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April 2023 by N Gordon
Kathy did an amazing job assisting me with finding a perfect Mother’s Day gift for my Mom! She was very patient and asked questions about my Mom and offered suggestions that match her style! Kathy’s Amazing!!!!!
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April 2023 by Amy Wall
Kathy and Ben were extremely helpful and went above and beyond helping me.I would highly recommend the Zales Outlet store!!!
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April 2023 by Adam Strain
Cathy is the best! We found our rings and are so happy!
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April 2023 by Cheyenne Holliday
Loved the manager!! She always helps me
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April 2023 by Shelibra Cole
Perfect customer service!! Kathy really helped us out!!!!
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January 2023 by Jamie M Branan-Nalley
Purchased my son’s class ring from here. Two weeks after wearing it stone fell out. Took ring in and lady charged dad to replace the stone…. Now I am irritated but let it go. He picks up ring and it looks like a Lego piece is placed in it. An uncut stone is added. I have only used zales for 25 years and I will never go back and do any business with them.
