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February 2024 by Francesca Banks
customer service suck
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November 2023 by Ashley
No problem taking my money but then want to call me and tell me I have to come in because I was declined because they can’t verify I am me, even though I went through their verification process have an approval email sitting in my inbox with a set delivery date.Absolutely not. Give me my money back and I’ll take my business elsewhere.
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September 2023 by Cassie Rohner
I love this place so clean and their set up looks amazing. Staff members will help with everything to make sure you walk away with household furniture needed.
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May 2023 by Caity Frank
Christian was super nice and very helpful! He helped us get a bed and couch!He went above and beyond in helping me find the best option in my budget. Went home with a bed and a couch thanks to him! Defiantly great customer service and communication was fantastic ?
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May 2023 by Leah Graham
They have the most hateful people working for them. Customer service is a joke. They tell you they'll be there at 3 to pick up your mattress but don't show up till the next day. Then, instead of unzipping the cover that I was asked to leave on but got to keep, they tore into pieces and threw it on the ground. Never even told me they were coming to get it today and will not answer my phone calls when I call. I don't care how bad you need something, go somewhere else cause this place is a joke along with everyone who works there.
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May 2023 by Donnie Lynn
Friendly and very knowledgeable staff. Best experience I have had at this Aarons. There are plenty of selections to choose from.
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December 2022 by john barret
They take care of their customers
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November 2022 by Laura Seaba
Good place to buy furniture, washer, dryer, tvs, you name it! So much better than Rent A Center or Stanley’s!
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September 2022 by Phillip Patton
Awesome ppl working there I would definitely recommend doing business with them
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September 2022 by Jamie Puckett
Got what I wanted and needed. Will be calling Monday as one thing I got is broken.
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July 2022 by William Adkins
Some of the worst customer service I have ever dealt with. Asked for a late fee to be waived one time and they got rude about it and would be understanding to a one time situation!! Will never do business with them ever again!!
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March 2022 by Britt Ward
Wasn't helpful and was rude
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September 2021 by Manny Rivas
Do not go to this store try your best to go through the Tulsa Aarons Rent to Own. I made an online order on September 2nd for a fridge. I went to the store on the 9th due to not hearing anything and not receiving what i had paid for. I spoke with an account manager at the store that told me because of the holiday the delivery truck was behind. The fridge that i ordered would be there on the 10th by no later than 2 pm and it would be delivered that evening. If the truck did not make it by 2 he would call me and would set up another account for something that is in the store. I called at 430 on the 10th and was speaking to the manager. When i explained what was told to me she said that is not what was said and that she would just cancel my order. She cancelled my order and i put a call into corporate and also to the Tulsa store which they are going to see if they can deliver to me in Skiatook. The management at the store was upset that i called them out on not following up with customers that is why my order was cancelled.
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May 2021 by Stacy McWilliams
*BED BUGS**BEWARE* APRIL 29TH 2021, Just left the Aaron's in owasso when we sat down to try out a couch and saw two giant BED BUGS in the cupholder of couch! I have rented from aarons years ago and it was a pleasant experience but clearly they have let their quality standards go. Owasso Aaron's management, please take care of this!! God knows how many places in owasso have been infested unknowingly because of you guys. UNACCEPTABLE!
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December 2020 by Crystal Rose
Horrible customer service. Gave them card info & they don’t know how to listen to take down correct info. This is after they took dryer to have fixed, and it came back in worse shape then it left. Yeah they took off two payments at the end of contract because I thru a fit. One lady I’ve been on phone with has attitude every time she answers phone.
