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July 2022 by Echota West
543213.7(3)ReviewsSort byMost relevantNewestHighestLowestEchota West22 reviews·5 photosjust nowNEWApparently, this is a "cashless" bank. I was given a check from their establishment from a person who holds an account with them, and when I tried to cash it, they informed me "we do not give cash". The person that wrote me the check was … MoreQueen RindaLocal Guide·201 reviews·88 photosa year agoWhat a misleading website!! I completed an auto loan request with this company and the system asks if you're a member in which I said no (I'm a member at a different credit union). It PROCEEDS to allow you to complete an auto loan … More1Ally CruzLocal Guide·6 reviews·1 photoa year agoAmazing loan and share rates! I also love their online/mobile banking.1Monica Boyce4 reviewsa month agoAllBy ownerAllAdd a photoFrom American Airlines Federal Credit Union"Founded in 1936, American Airlines Federal Credit Union serves current and retired employees of American Airlines, their family members and people who work in the air transportation industry. As a not-for-profit, full-service financial cooperative,... MoreDetailsAccessibilityWheelchair accessible parking lotUpdate this placeEchota West22 reviews·5 photosjust nowNEWApparently, this is a "cashless" bank. I was given a check from their establishment from a person who holds an account with them, and when I tried to cash it, they informed me "we do not give cash". The person that wrote me the check was livid and will be closing his account with them by tomorrow, because what is the point on a bank if they are "cashless". I could see if I walked into their bank with a Chase check and tried to cash it, because it was not written from their bank, but if one of their account holders writes a check to a person, they should cash it, because it is the will of their account holder. I assumed that maybe the teller was just being rude and didn't want to do her job, so I called a little after I left and spoke to another person. Company policy is that "they are cashless". So, if you're considering opening an account with these imbeciles, you may want to rethink it.
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April 2022 by American Made
The don’t answer the phones or call people back policy is driving me crazy. I hate having to take time off work so I can go up there instead of making a simple 1minute phone call..
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August 2020 by Shannon Harris
Every single time I call, I get the same guy answering the phone. I believe his name is Judson. He’s fabulous and extremely helpful and very delightful to talk to.
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October 2019 by Brad Chambers
Absolutely the worst place, not only did I have to sit there for 3 hours just to talk to somebody but I was constantly being ignored and passed over. Would not recommend this place to anyone.
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October 2019 by Barry Crawford
It's the Credit Union I use. Note, they do not have cash on hand for withdrawal. They do have an outside ATM though
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December 2016 by bulldogsrus3
Awesome people to work with!!
