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November 2023 by jennifer chaffin
So we spent around $10k maybe a little less or more on a living room set and a mattress. Delivered a week or so later missing the cord for the usb port on the loveseat thing. I called, my husband emailed, and then they sent the wrong part. I called, he emailed, I went by the store. And we have never received the correct cord. But they have our $$ so oh well. I guess that’s what I get for not shopping local. Pretty disappointing in their after purchase service. Our last living room furniture we bought local, and it lasted a good 10 years. I’m doubting the longevity on this set, it seems to have already settled where we sit. Just goes to show you more money does not mean better quality. Oh and I give our salesman 5 stars, he was super knowledgeable and friendly but not pushy. The missing cord thing is not his fault. I know he tried as well to get the correct cord to us but we had to deal with home office or something.
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November 2023 by Kristi McLaughlin
Great experience. Nathan Lewis was very helpful and the young lady that helped him(her name escapes me) went above and beyond to get us the best deal! Thank you to them both!
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November 2023 by Amy McAdoo
GREAT Experience! Aaron knew all about the furniture and how to match it to what we needed. All the staff was helpful but not pushy. I am very grateful for the great prices and financing I was able to get!
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November 2023 by Maggie Washburn
Nate was awesome! I went in to just look at couches and see what they had to offer. No intention on buying anything and was pretty sure I wouldn’t be approved for much with financing. I fell in love with a couch though and Nate did everything to work with me. I was approved easily, he ended up saving me more than $500 plus got me a $300 patio set for free! He gave me his number and said he’d take care of whatever was needed from delivery hiccups to a stain I can’t get out. He was patient with me (we literally looked at every single couch in the store), never got irritated, never tried selling me on anything, took my budget seriously and worked his magic to get me the couch I fell in love with inside the budget I needed. The deal came with a rug, which I didn’t need so he worked some stuff around (I literally saw him approach at least 2 seperate people to help me negotiate for something else) which is how my patio ended up with a brand new look. Would recommend 10/10…Ask for Nate. You won’t regret it.
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September 2023 by Anastacia Lee
Mathew Corley was an excellent help and found a way to work with my needs for a sectional. Professional, courteous, intuitive and attentive. I appreciate all he did for me today. You’re a better company for hiring this young professional. Thank you.
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September 2023 by Darlene Stanley
This is my first purchase with Ashley Furniture and I am extremely happy with the quality of my furniture and the overall experience in purchasing it. Harry made it so easy. He is very professional and made my purchases so easy. We met initially and discussed what my plans were for my purchases. He is truly amazing and did everything to ensure I was happy with my furniture. Very patient as I wanted to sit and look at everything. Financing was easy as I already use synchrony with Rooms To Go in NC and was very established with them. I look forward to a long relationship with Ashley Furniture.
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September 2023 by Keith Richardson
We really enjoyed our shopping at Ashley with Team Lead Harry Washam. He was helpful, knowledgeable but not pushy at all. He knew the product lines well and was ale to find us everything we were looking for in one stop.
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August 2023 by Jan Adams
First of all LOVE my furniture.. and enjoyed working with my salesperson.. at the time. . A young female.. I’ll not mention her name nor her female bosses name.. but… they did some unethical things to charge my account WITHOUT EXPLANATION! Almost $200! It was the last day of their promo.. July 31.. and they pushed through some things to make their commissions and sales look good for the month.I will assure you I will NOT be buying anything else from them.I’ve been in sales all my life and NEVER have I padded accounts, or been deceptive in what my customer was getting or being charged!! This is so unacceptable!So my advice to anyone who buys from them.. make sure you know what’s going on your charges! If they say they are “giving” you something.. be aware.. you WILL be paying for that “gift!”Again.. I love my couches.. hate the experience.
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August 2023 by Natoshia Faulkner
I went to buy bedroom sets for my teenage sons & was greeted by a nice young man, Ethan. He showed us the selections, was very knowledgeable & answered all my questions. He was able to give me a nice discount for my large purchase. He was professional, personable & a joy to work with. Thank you to the entire staff, I highly recommend this store.
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August 2023 by Charla Castle
Had the best experience today at Ashley furniture in Owasso. Ashlyn went above and beyond to help us with our furniture purchase. She was patient, genuinely friendly and knew all the answers to our questions. We were so impressed with this sweet young lady. Also the prices were excellent! Highly recommend this store.
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August 2023 by Brian Castle
We had a great furnishing specialist in Ashlynn. She had answers to every question we had. She was not pushy and allowed us space to browse but was readily available when we needed her help. We highly recommend Ashley Furniture Owasso to anyone and ask for Ashlynn. She couldn’t have made the experience any better!
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August 2023 by Terri Carrier
Matt Curtis was very helpful by recommending the right beds for my needs. The store in Owasso is very convenient to get to and the staff is friendly.
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July 2023 by Mary Thornton
Had a great time!! Everyone was so friendly. I had a difficult time deciding what I wanted! Everything was so beautiful! I couldn’t resist and bought more than I planned !
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July 2023 by Mickey Davis
We were shopping for a new mattress and chair today. Harry, our salesman was a sleep specialist and was very helpful in helping us make the right decision when choosing our new mattress. He also made sure we got the best deal on the Purple brand mattress that we purchased. They will match all competitors deals. He also helped us with purchasing the best chair for my needs. Thank you so much Harry for making our shopping experience a great one.
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July 2023 by Linda Trout
We were very pleased with the service. The salesman, Harry, is a sleep specialist and knew exactly what type of mattress would work best for our needs. He offered alternatives and helped get us a very good deal.When there was a mix-up with the delivery, Harry took care of the problem, even though it was his day off. All in all, very pleasant experience. Will visit the store again.
