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July 2024 by Joseph Meyer
Big ups to Garland. Ordered a new device and when it arrived, it didn't meet my expectations (aesthetics) and he helped me get it resolved.
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July 2024 by Johnny Springer
The manager was great she helped use out she is always friendly and professional she is always smiling
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July 2024 by Joe Orcutt
Thanks Logan he helped us out with our phone and watch would definitely recommend this store
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July 2024 by S Rocklin
I came in to get a replacement phone and was told that the phone that I chose needed to be ordered. My wallet was stolen along with all of my charge cards. I was told that I could not order it unless I had a charge card for them to put it on. The phone was going to be on installments so I feel that a charge card should not have been an issue. Now I have a broken phone with no replacement until the bank sends me a replacement charge card. Highly dissatisfied
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June 2024 by Anna Henson
Rylan was very kind, informative, and patient! I went in needing a new phone and AT&T cell service and he helped me figure out what choices were best for my needs as well as answered my many questions. Internet/cellular stores can sometimes be stressful and overwhelming, but that wasn't the case here. Would recommend!
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June 2024 by Danny Bell
Very poor service they sold me a phone and could not transfer my contacts and info sent me on my way with a phone that had service but zero contact info. I am not sure what has happened in the past but now all they do is sell you and then send you on your way for the next person. I have been a customer for over 18 years and now I am rethinking it. Very sad but true. I had to take my phone to a repair doctor to get every thing in line the hooked me up in a quick minute and I was on my way
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June 2024 by Tauny Stiles
Logan was amazing and very knowledgeable, super helpful, and extremely nice. He talked to my mom about her internet as they have at&t wifi and was very knowledgeable about that as well, more so than the reps on the customer service line. I'll definitely be back, even if I have to wait for him to get done with another customer.
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June 2024 by Ariane Brown
Very patient and helpful staff
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June 2024 by Kara Davis
Worst customer service! My rep. Blake wouldn't even listen to the issue he kept interrupting and talking over us.
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May 2024 by Barb Cecil
Great service! Provided what suited my needs.
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May 2024 by Marie Primeaux
We went to AT&T in Owasso yesterday. The store was really busy with customers but we decided to wait. After about 15-20 minutes a service person, Blake finished with his customer and quickly helped us. He was very knowledgable about the phone we wanted and very helpful. We are not very savvy about the tech works of a new phone we are in our upper 70’s, but he was very patient and helpful with us. We left there with a new phone and sure we could remember all he taught us and showed us. We had to return to the store, I had already forgotten what he had explained to do to transfer the old phone over so we went back and he had a big smile and was happy to help us again. We highly recommend this store all the service people there were friendly and willing to help us. We surely recommend the AT&T store in Owasso. Thank You Blake for your patience and knowledge!!
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May 2024 by Shelby Holland
I’d rather do the app!
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April 2024 by Aubrey Lowry
Our customer rep named Garland at the Owasso ok. location was very aggressive and made my daughter and I feel extremely uncomfortable. He continuously tried to make me feel that I had no idea what was going on with my own account and started getting extremely angry when I told him what he was saying was incorrect regarding my account. He kept trying to push the 5g home internet on us when I repeatedly declined. I will never return to this location.
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April 2024 by Casey Dawn
Very friendly and sat down and helped me figure out why all medical calls were being sent straight to voice-mail.
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April 2024 by Chris Hughes
Garland was impressive! He totally knew his products and services. He was very cordial and helpful. We would love to have him be our rep every time we need iphone/ipad service or upgrades!
