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June 2023 by Dennis H.
They advertise roll back prices but when you go to check out it rings up the higher price. Goldfish crackers are advertised at $7.98 and ring up at $8.88. I brought this to the service desks attention two weeks ago. When I bought the crackers today they rang up at $8.88. They will make it right but.......how many people have paid the higher price? I expect better than these deceptive practices from Walmart Owasso.
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March 2023 by Zach E.
Worst customer service EVER! Tried to call the store to let them know that my wife paid for a bag of ice but forgot to grab it on her way out but no one wanted to answer the phone. So I decided to go to the store and get the bag of ice myself. Meanwhile, I just had reconstructive surgery on my left leg from breaking both bones in my left leg. I get to the store and crutch myself on in and the lady let's me know I need to go to the customer service desk before I get the bag of ice. So I go and wait in line for about 10 min and the lady at the desk says that I can just take the bag. So I go back to the ice cabinet and proceed to get the bag. The lady standing in front of the cabinet proceeds to open the door for me while I grab this large bag out myself. Heaven forbid she grab the bag for me but that's "not her job". Long story short, if you're handicap, don't expect any of the employees to go out of their way to help you out because it's not happening!
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February 2023 by C B.
Line is backed up at the checkout. Tried to call the store to speak to a manager and just got ring no answer.
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September 2022 by Anita M.
My son has brought home chicken from the deli at this location a few times now...it IS NOT GOOD! I love chicken, fried chicken in particular and this is a fried chicken I will turn down. He has brought it home twice...and it is SOOOOO overcooked! It is dry as cardboard and there is no flavoring to the nearly burnt coating.I honestly can't believe they sell chicken that looks like this! There are parts of it that are almost charred black!!! If I want fried chicken I will buy it from Reasor's any day of the week over this nastiness.
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May 2022 by Rachel S.
While it might seem like this is just a Covid supply chain problem, from 2021 to May 2022 I've been to: Alabama, Alaska, Arizona, Arkansas, California, Florida, Georgia, Hawaii, Idaho, Louisiana, Massachusetts, Montana, Nevada, New Mexico, New York, Oklahoma, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, Wyoming...And aside from a Target in Arizona, this specific Walmart is the only other store I've been to during this time with legitimately not full grocery shelves. I have Celiac disease and Walmart and Walmart+ is my go to for gluten free items, but this location had barely any gluten free items. I've been in some remote Walmarts in New Mexico and Wyoming and even there I was able to find a decent selection of gluten free foods.This week I couldn't find any fennel fresh or dried in the spice aisle. I had to get that at Sprouts. Couldn't find Italian pork sausage, which is a staple at pretty much any Walmart in the US. Limes were only available in a bag of 6 for almost $6. This has been my extended family's go-to Walmart for more than 20 years and I'm fairly certain it's the location that services a lot of the smaller towns between here and Bentonville, Arkansas. They need to get on top of their ordering.
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March 2022 by Robert L.
So far the pharmacy has to input all my information every single time we fill a script. It's like it goes into a black hole and disappears!Also the checkout kid today, (Kalyan) who by all appearances was stoned on marijuana (29 years in law enforcement I've seen it) red conjunctiva around the eyes, pasty green tongue and he was so lethargic I though either he would hit puberty or I would retire in line. Got home unloaded and we were missing a whole bag. If he wasn't stoned he's the worst person working at Walmart !
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December 2021 by Ari D.
Pickup was not good at all. My family and I decided to pick up our groceries one night, so we could have food in our fridge and pantry. We get to Walmart and we check in to get our groceries and we wait.Usually at walmart the wait time is 5-10 minutes but no... we are literally sitting in the car, at night waiting for our groceries and it took 2-3 hours for us to get our groceries we were all tired of being in the car. After 3 hours we just said "forget it" and we just left and went home without our groceries. I was very disappointed. I do not recommend the pick up at this place at all. If I was you, I would just go in the store and pick up my own groceries and not let someone else do it.
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April 2021 by Debra K.
I'm averaging this out to a three star review. Let me say that I totally prefer Target and I only go to Walmart when ABSOLUTELY necessary. I recently found it absolutely necessary. I was looking for a specialty health item which I knew they had. Upon entering (and they have super spaced out their items for social distancing), I went to the pharmacy area. I found where I thought the items would be. The pharmacy staff was swamped so I went to the nearby "Health & Beauty" area where there was an associate just looking at the wall. I asked about the item and she responded, "You know you're in Health & Beauty. You need to be in the pharmacy." And with that, she turned away. I may have responded with something like, "I know where I am but the pharmacy staff were unavailable but thank you for the information." Anywhoo, made me mad so I left. One star review here.As soon as I got in the car, I looked at their website and found out I could order the item for curbside pickup the next day. That's what I did. Four star review for the curbside crew. I had to wait a bit for this one item but the associate was very apologetic about my wait (which was about 20 minutes). I was just happy to get the item. 4.5 star review here.My advice. Order online for curbside pick up.
