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December 2025 by Jonathan Jackson
Wish I could leave 0 stars, harass you when you try to cancel service and when they tell you they will honor something don’t count on it.
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October 2025 by Shelby Royer
WORST CUSTOMER SERVICE EVER!!! The way they talk to you spike your stupid for asking questions like you’re supposed to know how to do their job I guess. Ridiculous no way I would ever give this company a penny
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October 2025 by Caleb McCoy
absolutely terrible connection and speed that truly isnt worth 1/3 of the price paid. extremely unhappy with cox.
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September 2025 by Richard Banks
Nice guys, I only went in because a package for a customer of theirs was delivered at my door. Returned it so they wouldn’t be charged for the equipment.
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September 2025 by Tim Madden
You can tell how dishonest a store is by how long it takes to cancel. I've been in a live chat for 20 minutes. no progress. they wait 1 minute between responses hoping I give up.
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August 2025 by Sarah Haines
Did it all on line abd then picked up my ITbox and it was fast and painless.
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May 2025 by Paula Smith
Marilee was pleasant, efficient, knowledgeable, and went beyond the call of duty to be helpful. My business was carried out both successfully and quickly due to that.
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May 2025 by isaiah moser
Subpar internet service provider that have no issues taking money for interrupted service or lower quality speeds than what you agree to pay for...
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April 2025 by Mason Ellis
Sean got me right in and out! I appreciate that and got my internet all set up within 30 minutes. Great experience and great staff. They welcomed me right when I opened the doors. He recommend what I needed and got me taken care of.
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March 2025 by Carolyn Shaw
The store people were very helpful. We had to come from Kansas to pick up a new Modem. Murilee was very helpful on the phone and in person. Not like the telephone support people who didn’t know anything. We were already a customer and they did not have to sell us anything. They were both very knowledgeable and helpful! Hope they stay there forever. It was worth the drive to have their help and support.
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November 2024 by Sango Whitehorn
VERY VERY VERY VERY VERY VERY DETAILED-ORIENTED HAVE A LOT OF TIME STAMPED LOGINS I RECKON THAT THEY CAN ACTUALLY GO BACK AND LOOK AT AND PROCESS FOR BILLING CUSTOMER SERVICE TECHNICAL SUPPORT AND SO FORTH
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October 2024 by Karen Cerrito
The guys in this store are so nice & helpful! Thank you guys for helping every time!
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August 2024 by Susan Fisher Anderson
Update: Ok, it's 5 star for Sean, who's really trying to make things work for me. He was unsuccessful. :( He knows both his equipment and the unfortunate realities of living with cable, which I'll never do again. The corporate communicators lied to me so I've canceled the cable, while retaining the internet. Still hate COX.
Why, when I exchanged a wireless cable box, did Sean give me a wired one in exchange? Now the store is closed & I'm SOL until tomorrow unless I can find a piece of coax & run it across the floor from the modem to the cable box. So frustrated!!! I hate COX!
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August 2024 by Stephen Dancer
This internet is the MOST UNSTABLE GARBAGE I have ever used in my entire life. Pay for 500mps and I get 200 if I’m lucky. It’s ALWAYS down. ALL. THE. TIME! Any time of day every day. This is 100% a scam. Do not use this company for internet if you have a choice. USE LITERALLY ANYTHING ELSE! Go outside and exercise or contribute to society, but whatever you do, do not use this company. I hope they go out of business.
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August 2024 by Tracy O
Sean at Cox at the Owasso location was incredibly knowledgeable and helpful! 10/10 highly recommend.
