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October 2023 by sholly Holliday
Millie is AMAZING!! There is no problem this woman cant solve. Extremely professional and friendly. Cricket is lucky to have her!!
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October 2023 by Dennis Campbell
Millie at the Owasso store is such a helpful and knowledgeable employee!! She understands the technology and suggests the plan for your needs!
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October 2023 by Landun Wolf
I gotta say, the deal I got for an unlimited unlimited plan was not a haggle at all. Those girls don't play either, they'll give you the best deal out there or send you on your way. I'm rockin a new 5G with a case, screen guard, charger, protection plan all under $300, that's with the activation fee and first month. Literally the best phone I've had. I didn't think you could get a decent setup like this for a fair price, but surprisingly at Cricket you can!
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October 2023 by Just Bondo
Miss Milly was extremely friendly and knowledgeable. She took care of my issue professionally, making me feel like a valued customer.
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March 2023 by Sheri Andreo
The lady there is a liar. The warranty for screen cover is worthless. Management lies right along with employees. Customer service is horrible.
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March 2023 by Wil LaForte
Milly was very knowledgeable and very helpful. My wife and I bought 2 new phones and she had them both set up and working great for us. Thank you very much Milly.
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February 2023 by C Perlicki
Milly was such a breath of fresh air in the world of retail/customer service people. We literally put this switch from Verizon off for 6+ months because we just did not want to spend 2+ hours at the cell shop getting it done. We finally but the bullet and went in. She transitioned everything over effortlessly. She even helped us apply our discount for having Soonercare and got us set up with our HBO promo. We had our transfer pins and were able to keep our phone numbers which was very important to me. Although we own our devices and have no interest in buying new ones she professionally mentioned crickets current promos/deals on buying new phones. I will recommend cricket to friends and family because of the major savings and especially to my local people, because of Milly's hospitable customer service.
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February 2023 by Matthew
Went in with my phone that wasnt charging well, planning on buying a new phone, then we met Tilly. She literally cleaned out my charger port, really gross gunk btw, charging fine now and no need for a new phone. Save me some cash, much appreciated.
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December 2022 by Kayla Wood
Worst Store and Customer service i have ever received!! I came in with a iphone that i bought new from another provider and as soon as i opened the box they said it was fake. Then proceeded to tell me that they saw a Tictok about fake iphones, that they knew it was a fake. Apparently everything you see on Tictok is real instead of actually pulling the information off the actual phone. They sent me away and didnt even put any type of work into to trying to help me switch providers.
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August 2022 by Rod Burns
We went to Cricket and never had any regret. We got 4 lines for about 100 dollars, great service from our local store. Very happy with Cricket
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March 2022 by Jazmine Henderson
Nicole and Melissa definitely need a RAISE they’re absolutely amazinggggg people I was in the store the other day for approximately four hours they were so patient and professional about my situation they made sure that I was satisfied before I left the store Their multitasking skills are phenomenal there wasn’t a minute that I felt like they weren’t gonna be able to solve my problem and I really appreciate them they are freaking awesome thank y’all so much!
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January 2022 by Carl Wood
Went in to buy a new phone and they upgraded me for only $20. Happy!!!!
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October 2021 by marjorie boyd-lyons
I walked into the store and was not greeted by the two clerks in the store. The clerk who helped me seemed very confused because I was a customer who knew exactly what I wanted phones and plan. By the time my transaction was done and due to her incompetence I failed to see that she had overcharged me by $200 and now I can't even get the company to refund the money. As a result this company who is owned by Crown wireless out of Texas has stolen $200 from a single mother and they don't intend on doing anything about it.
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October 2021 by Asif Hoque
Very good customer service ?
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August 2021 by Batdad0527
She was very helpful and friendly. Not a huge selection. Of phones but really friendly and helpful staff.