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November 2023 by Madison Vaughn
Super helpful place! I couldn't have asked for a better experience. I will be coming back for future repairs!
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September 2023 by Jackie Hearod
Would NOT recommend! These people are EXTREMELY untimely, and do not communicate with you what’s going on with your vehicle. Patched it back together after 3 weeks( when 1 week was originally quoted) without fixing all the problems it went in for. TERRIBLE CUSTOMER SERVICE!!
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July 2023 by Justin Blunt
Overpriced and don't have much in stock as far as windshields. The kid on the phone didn't have a clue. Seemed like an intern or new hire.
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June 2023 by Jason Pittman
Don’t bring your car here if you actually want it back anytime soon. Brought it in for some damage to the side and I was given an estimate of 17 business days to repair, actually took 35 (49 days total). Terrible customer service. Would give zero stars if I could. Most of the good reviews are from years ago when it was still Owasso collision. They are just hoping you won’t notice that.Services: Painting
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May 2023 by Jason P.
Was given a quote of 17 business days for repairs. It took them 35 (49 days total). I was also promised 2 texts a week with updates on the progress. in 49 days I received 7 texts total, and no one ever bothered to call to explain why it was taking so long. Terrible customer service. Take your car to a locally-owned place instead.
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April 2023 by Savanna Spain
I was rear ended and called toAsk what I needed to do. At one point the lady scuffed, almost laughing because I was not understanding what she was saying. Basically I was told we won’t look at it to see what’s wrong until you are bringing it in for repairs..well how do I know what repairs I need to bring it in for if no one has looked at it?? Just don’t be rude..missed out on business!!
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December 2022 by Angela Sinnett
This is my second time using Gerber, everyone is so nice and they keep you updated on the status of your vehicle thru text. I won't be going anywhere else. If my car needs future bodywork ill be coming back. My car looks brand new.
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November 2022 by Saskia Dodson
Alex was very nice and helped me with my fender clamp. Appreciate his time and for helping me last min!
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November 2022 by Brandon S.
guess my previous review got deleted. this is the quality you get after 46 days and $13000 later. Mike the production had asked if I'd redo the review I had left previously here on yelp. I have posted to my Facebook page as well with video and pictures just as I will here until they can make my truck right without me paying anything out of pocket. this is including a rental or the cost of diesel since I have a gas burner. below are pictures of loose parts, rippling and dirt in the paint. I just want my truck done right and not wait 46 days. I had to purchase another vehicle after the insurability paying but how's the consumer get the shaft because of negligence from a shop. my truck has scratches on the hood that we're not there and one on the door that was not there. parts done line up right on the grill headlights and hood. driver door,fender and head light do but align. $13000 and I've only made 3 payments on this truck and I have a loan that they want the money as I want my truck to be fixed right.
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February 2022 by Emerson H
3 promise dates came and went as I called the shop on four occasions. Each call was followed with another empty promise that I would be called back and the situation would be explained. That never happened; the car sat in the shop after being told I wouldn’t even be bringing it in until all parts were in transit so it would not be sitting there for a month.Fast forward, it was there well over a month. Horrible communication. Terrible experience. I contemplated a 2 star because the work that was actually done was not awful; but the experience outweighs the work. Also they left a cracked plastic bumper piece that still has deer hair on it.Utilize a different chain.Services: Painting
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November 2021 by Lisa West
Took 1 month to repair a back bumper on a new camaro, was never called and update as promised (I had to call them,) was promised they would blend our paint job because the paint matching they did was so terrible even if our insurance refused to pay for blending but then was informed when we were told the job was finally done that they would not be blending and was forced to take as is. Will never use again!!!Services: Painting
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May 2021 by Steve Wilkinson
They did a great a great job on my truck. Got it back in three days like promised. Ashley and the guys were awesome. Thanks Owasso Collison Works.
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May 2021 by Jeff Sloan
They even laughing said you don't want a quote unless insurance is involved because you won't be able to afford us otherwise
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April 2021 by A yaj
I gotten Referral to use this collision shop from a lot of my family and friends. My Advisor there I can never get a hold of her. I left her messages after messages, take her 3 days to respond sometimes never call me back so I keep having to chase after her all the time. then I ask her to do something and it never get done. very bad communications and customer service
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February 2021 by Robin Robbins
My brother got an estimate here they were very helpful
