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September 2023 by Logan Vang
Went in for a lawnmower tire repair, if you're Asian don't go there. They will ignore you, two guy in the front desk doing noting the moment I arrived they picked up the phone and start calling someone else like they're busy. Worst place to go, waste of time.
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August 2023 by David McDaniel
Hands down the best tire store I have been to. I have a unicorn tire size and just needed a tire that would get me back. I broke a band internally leaving me unable to make it back where I live and after 3 different tire shops that wanted to charge almost $200 for the cheapest tire as they wouldn't sell a used one, I called Robertson Tires in Owasso and Jim told me come in as he will get me back to town. Alex took the best care imaginable. I will send everyone I know here as they are more of doing it right and helping customers than strictly focused on money. Kudos Robertsons, kudos and keep up the phenomenal work and customer service!!!
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August 2023 by Candice Pugh
Went today to get my tire plugged and was met with great customer service from start to finish. Alex was very accommodating and professional while airing all of my tires up, clearing out my service lights and even showed me the two staples that were buried deep into it. I was offered a seat in the break room to keep cool and Alex even did the courtesy of keeping my cars AC on so I didn’t have to melt when I left.I recommend this place to everyone. Will continue to recommend this place furthermore. Thank you Alex!
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August 2023 by JAMIE HARROD
The crew is always very knowledgeable, helpful and kind. They treat you like family.Excellent service and cost.
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July 2023 by JnL LaShanna
My husband has been a customer at Robertson Tire since 2010. In all these years he’s never had a bad experience. There are times they’re so busy they may not get to us when we’d like but also realize that’s because they’re good at what they do, fair and honest. Jim’s also squeezed me in last minute on several occasions when it was cutting close to quitting time just to take care of a customer.Jim does business the way he would want to be treated and Jason has always taken care of us. Alex, who’s in the shop, has been fantastic. Truth is I’d give a shout out to everyone who’s touched our vehicles through the years if I could. Like I said, hubby’s not had a bad experience since 2010 & neither have in the years I’ve used them.Appreciate the excellent service! :)
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July 2023 by Wyatt Mullin
I have been an avid fan of Robertson claremore location for well over 15 years. but lately thier tire techs can't seem to get it right. I ask for my sensors to all work and they work some of the time but the front sensors are on the back and all swapped around. they tell me it will correct if I drive it a little while...does that mean months? still not working as I was told it was.
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July 2023 by Matthew James
Work done was done correctly . But they need help to improve the flow of vehicles in and out. ( took 4.5 hrs to get four new tires . Waiting area is nice and clean. Employees coming in and out of shop to office is slowing them down . Layout of equipment also needs improvement. If they used a flow thru concept it would improve the flow of cars in and out. They have a huge back lot for parking but then you have to walk all the way around the building to enter the office. And some the vehicle back there look like they have been sitting a long time. I can see many areas that need improvement.
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June 2023 by Merlin G.
I've used Robertson's for many years. I've bought tires from them, had oil changes done, brake jobs, alignments, alternator changeouts, batteries. The most recent was when the pulley flew off my alternator and ate, the serpentine belt and a bunch of other stuff. The alternator was one they put in for me, but I had gotten several years and a probably 20,000 miles out of it. They were about a hundred dollars under the dealership's price. The dealership I use has reasonable prices for service, not cheap, but reasonable. My only concern is that more and more certified mechanics are recommending use of OEM parts. I have to wonder, if I got an OEM alternator from the dealership, if the pulley wouldn't have come off and did the $2000 worth of damage. One reason, I like to use Robertson's here in Owasso is that they are within walking distance from my home. I can drop a car off, walk home on a nice day, when they call and say its ready, walk back and get my car. The only other problem was they took a lot of time to get the repair done. They are a good honest shop, and in spite of the fact that we have a lot of auto servicing places here in Owasso, Robertson's stays swamped. Probably because a lot of people trust them. That is the only reason I didn't give them five stars. One example is the NAPA battery they sold me was only warranted for two years, I got over four out of it. They put the battery in, and did some other minor repairs at no charge.
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June 2023 by May Lynne
Stopped in to get my tire checked because it was extremely low. The nice man working his tail off in the garage (I didn’t get his name) was so kind and checked all my tires and told me he could patch it real quick because there was two screws in the tire. I only gave One star because the man inside the store named Jason (I Think he was the manager) was extremely Rude to me and told me that it would be at least three hours just to patch my tire and acted like I was a nuisance just for even coming into the store. There was only one other customer waiting. My family owns a plumbing business and we take all of our business to Robertson tire’s which we will no longer be doing due to this kind of treatment.
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June 2023 by Melissa Felix
Alex worked on our tires and he was amazing. He was very fast and helpful and super friendly.
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May 2023 by S High
I use this place when I'm in town. Brought the car for a oil change this morning. I didn't wait on it because they said 1.5 to 2 hours. Came back 3 hours later and car not done. Been putting walkins ahead of mine. Now 4 hours and just getting the car pulled in. So much for first come first serve.
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May 2023 by stacyreese
Fast, reliable, took great care not to scratch my rims highly recommend this store
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April 2023 by Kristen Ramsay
Definitely my go-to for any car needs. Fantastic customer service. They treat you like family.
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March 2023 by Sandra Daniel
When I walked in I was greeted by the person at the front desk when I told him what I was there for he took my keys and proceeded to take my information and told me to take a seat. Then a mechanic came and explained what needed to be done and I told him to go ahead and fix it. When I checked out I was surprised that it was so cheap. Thank you Robertson tire in Owasso for the great experience.
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March 2023 by KIMBERLY BEASLEY
Hayden helped us we were traveling and we really appreciate what he did for us. Also he was so sweet.
