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January 2024 by David Oconnell
The pharmacy staff is awesome at this location. Always willing to go the extra mile.
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December 2023 by C P
Walgreens is a joke!!! Pharmacy closed on weekends when people need it the most.Must be all democrats to treat the public service this way
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September 2023 by Randy Cannida
I waited at the consultation window and was totally ignored. To a point , the young woman turned her head when she passed by the window. I chose to get in the line, may be I would have a better chance there. No, an old white couple stood in front of the window and received immediate attention. I’m non white. This is the Walgreens on 96 St in Owasso Oklahoma. The woman’s name is Hanna. Worst experience by far.
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September 2023 by Fay Tan Tan
I am soooo furious. After making an appointment here for 2 vaccines (Hep B and a flu shot) after arriving at the pharmacy only to be told by the pharmacy Tech that they don’t have it. So he sent me over 96th st. They told me that they don’t have it and that 86th St in fact do have it. I asked my husband to call 86th St and he was told by the same pharmacist tech that they do have it and he could get the vaccines today. I called them back with my husband on the line that’s when he told us that no one is available to give the shot today. Why couldn’t you just tell me that?? As a black woman living in a dominant white community I could assume MANY things? instead I will never ever go back to this pharmacy. They are very unprofessional I could say racist but I rather not.
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July 2023 by WubbaDubKing
I get my mother's medicine here and every time I have a conversation with these pharmacist they are always rude and treat us like we shouldn't be getting medicine there. Everyone in there needs to have a meeting about professionalism!7/18/23 switching pharmacy to medicap.
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February 2023 by Jeff Sevart
The service here is terrible, slow, has made me come back several time even after texting that order was filled. Check your medications before leaving. Do not recommend
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September 2022 by Jordan M.
Don't go here if you want to use their pharmacy. I arrived at 5:58 PM and they had no information updated in their computer. I've never had an issue with my Walgreens in Collinsville having the wrong information but for some reason this Walgreens did not have my sons insurance card and couldn't manage to even get the information pulled up. Sam, the pharmacy tech was so incredibly rude that I had to go in and find out what his name was. He said at 6:05 that they would not be able to help me because it was past closing and they needed to go. I told him I needed my son's albuterol and I had been here since 558 and it wasn't my fault. They didn't have their stuff together. I asked his name and he ended up slamming the prescription door and yelling something rude before promptly closing it before I could respond. There was a woman with short blonde hair, and another woman that was trying to be helpful. I have never seen such horrible customer service from any pharmacy tech before. They must be giving those certifications away to anyone now. Shame on you Walgreens for hiring a horrible employee. Shame on you other two phamrmacy techs for allowing him to slam the window down on a customer asking for his name.
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September 2022 by Guillermo Tobar
Great store! Best staff by far. RUDE CUSTOMERS. I could never be patient with these customers forgetting to tell their doctors to send their medications.
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August 2022 by Frank Boston
Occasionally things go smoothly. But, a pharmacy that just decides their hours a couple days in advance, if that, is preposterous. They conveniently closed this last Sat & Sun l, and now (Tuesday) aren't answering calls even after being put on hold. I was able to find someone who could lend my mom a few pills she HAD to have, but others are not so fortunate. This is not a family owned fast food place, it's a pharmacy that deals in life saving/ending medications and I don't see any way they can continue to operate the way they do. Understaffed? Shut it down! It's not worth fking with people's well-being!!
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August 2022 by Thad Carter
On hold for 18 minutes because they kept picking up the phone and immediately sending it back to the hood system then just hung up on me
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July 2022 by Eli Smith
First time at the pharmacy and the last time, the lady needs to be retrained in customer service and how you take care of people. Just because you guys close at 6 doesn't mean you stop what you doing and tell them to come back tomorrow, you finish helping the customer BEFORE you close. They were unhelpful, inconsiderate and it's the second day they haven't helped us get my husband's medication from workman's comp. After getting the information they asked.
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June 2022 by Debbie White
Pharmacy is awesome. I’ve been coming to this store for 30 years - from Drug Warehouse to Walgreens. Store management is now horrible. Too inexperienced and hasn’t a clue of the definition of customer service. At 59 years of age - I’m having to change to another pharmacy after coming here since I was 29. Not because of the pharmacy but because of immature store management. Many of my friends have already moved to CVS - something I said I’d never do. Never say never.
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May 2022 by Shauna Wilhelm Williams
I’m so tired of this pharmacy, every time I go there, there’s an issue. Today I had a prescription for 30 days for $10 and the same prescription for 90 days for $80. And they refused to fix it. I just got my $10 prescription and decided I need to move everything to CVS.
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April 2022 by Shoua Yang
Curbside pick up takes too long, had to go inside to get my order instead.
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February 2022 by J Dub
Moving all prescriptions to CVS. At least there, if they’re out, I get a call!! High blood pressure is kind of a big deal without the proper medication… Walgreens is TERRIBLE.