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January 2024 by Angela Richards
Had to wait 15 minutes for help only to find out they don't carry my tire size. I would have to order online.
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January 2024 by Vanessa Wilson
Horrible service! All the employees were in no mood to talk to us at all. I had an appointment at 11. It’s currently 12:15 and the man changing my tire has only changed 2. We have been watching him the whole time and he has been doing nothing but walking around. While being here an older gentleman was also having the same issue. On top of a man and his daughter waiting for over 2 hours for tires he order but Walmart hadn’t checked in 2 days ago. On top of multiple other customers complaining. Was told to park in bay 2. Which we did. Then a man came out and yelled at us to park In the 1st bay. Starting talking to us like we were stupid because we were told by another associate to park somewhere else. As soon as my husband raised his voice the man quit talking to us like that. We will never come here again.
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December 2023 by Kimberly Donica
They damaged my car on Saturday by stripping the oil plug on the drain pan. The car is undrivable without oil. I had to pay for the tow and I'm paying for all the repairs. It is now Sunday with no representative reaching out to me other than the manager of the service center on that day. To add insult to injury, they tried to blame the previous oil change for their incompetence. It wasn't leaking oil and the car had no problems. I have no car to get to work or school.
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November 2023 by Kobe Balbas
Best service ever! they were nice and amazing at there job and took there time to take a LOOK AT IT and TALK TO ME about my vehicle. The Associate named Austin was so kind enough to do a great oil job! Geoffrey was ok…. if… Manny Did excellent On my tires! they even put in the COMMENTS, about my vehicle after i paid for it! I recommend coming back for good service.
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November 2023 by Jesse James
Bunch of morons up there.. said the battery was dead when the battery cable was loose and almost off terminal. Lol 3 hours letting it “charge” canceled, started my truck and left.
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October 2023 by Matthew Aubin Cooper
Service date: Thursday, October 5th, 2023Service Time: 3:00pmEnding time 5:24pmServices: Oil Change, Fuel System Cleanup, and tire rotation.Price: $81.67This Owasso location gets 1 star for pricing, very affordable.They get an additional star for friendliness.Now, I have to say, that took a substantial time to get the car done- and the report that was printed off and given to me stapled with the receipt was FALSE. Yes, they rotated the tires and the oil change was performed however, my first big complaint comes in with the tire pressure and the overall Check. The form stated that all the tire pressure, in each tire, was reset to the vehicle specific of 35 pounds. When I brought the vehicle in, all of my tires were at 40/41 pounds, when I left, all of my tires, but one, was still at the same weight. Only one tire was low down to 15/16 pounds, and also has a nail in it. Apparently, the nail has been there and I do not argue that back; yet, when the tires are being moved around, and the courtesy check was being performed, what the nail have been addressed? The air should’ve gone back in the tire and everything should’ve been at least visually checked.Additionally, there were no notations or markings on the report for any vehicle specifics. Everything was just notated as good. However, specific center Mark, good we’re not even checked. It also says customer declined on specific lines, but no technician had ever contacted me or came to get me out of the waiting area to ask me about those specifics.Overall, I much rather spend the additional money at a different location, instead of trying to find the most affordable alternatives. They say, you get what you pay for, and that is most surely accurate for this business. I would not recommend getting your vehicle serviced here just to save some money.I recommend Jiffy Lube or Owasso Auto Care for these services as they have done very well.
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September 2023 by Erica Riley
I was the second person there at 7 am and got stuck there past 9 for a simple oil change. I’m never coming back.
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June 2023 by Summer Cawvey
Did not check tire pressure or fluids after they said it was included in my package tire flat and fluids low thanks Walmart Auto for nothing but taking money
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April 2023 by Josh Ward
Grumpy staff. Not sure how good the quality of work is but seems like they just want paychecks and no work
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January 2023 by Chris Hansen
I would give this review less than 1 star if I could. I took my car in early Monday morning for oil change & tire rotation and they said it would take between 1-1.5 hours. It took them almost 3 hours & they were all moving so slow. Also, there were only 1 or 2 cars ahead of me when I started (most of the time, the car was just sitting there not even being worked on). If you do decided to come here for service, do not stay at Walmart & drop off your car. You will waste your time.
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December 2022 by Jim Wiseman
On time. Great service. Best price anywhere. Even beats places with coupons available.Service: Oil change
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December 2022 by Skye Hazel
Will not notify you about your car, waited for the text notification and intercom announcement (like they're supposed to and have done before) for two hours and nothing. If you ask if there's anyone you can talk to about it and will say no. If you call customer service, don't expect any compensation. The manager will just tell you he'll "give his boys a stern talking to."
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October 2022 by Blake Diers
Got tires from a different Walmart and got all the options for the tires. I found out that I have a nail in my tire and they would not fix it because there is not enough tread left. I mean far enough right? The only problem is the tires are under warranty tell 50,000 miles mine only have about 20,000 miles. They told me I have to buy a new tire and that the warranty does not apply to road hazards “but I bought the road hazard repair Insurance” I told them but they said if there in not enough tread left they won’t fix it. Bottom line it’s a scam don’t get tires from Walmart.Services: Tire rotations
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September 2022 by Shannon Ruddock
I called to find out if they had a battery for my daughters car before having it installed. I was on hold then hung up on. I called back several times and hung up on each time. I'll take my business somewhere else.
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August 2022 by Robert Blackwell
Came to get 4 tires mounted and balanced took 2 hours thay did not have to take the wheels off the vehicleService: Auto tire replacement
