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January 2024 by Robert J Kennedy
The staff was very informative and helpful. Also very friendly. I feel they go out of their way to resolve any questions or problems. Great people.
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January 2024 by Alecia Wood
Great place great fun
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December 2023 by Shirley Connelly
I’m an 89 year old woman and I always have trouble with my iPad and iPhone - Sadonna is always willing to help me and knows exactly what she is doing! She is such a great asset to this store! I just love her!
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December 2023 by Brosufff J
The lady signed me up for stuff I didn’t want. Also sitting in a building with super slow/almost no service while my friend next to me is browsing the internet just fine on T-Mobile network
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November 2023 by jennifer atwood
My phone broke and was limited on how much I could spend and was kinda freaking out. Robert was pretty awesome and knowledgeable about all my concerns! Literally saved the day considering my phone is how I make my living not only got the phone I wanted left with a new smart watch and my tablet will be in on Monday lol Highly recommend! All the staff were chill with great attitudes. This was my Best att store experience yet! Thank again Robert..
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November 2023 by Matthew STOLHAND
DO NOT BUY FROM THIS STORE!!!!THEY LIE AND CHEAT TO GET THEIR COMMISSION UP!!!One star is to high. They are all about commission and not about long term customers. Sadonna sold us a IPhone 15 with a trade in was told with the phone purchase it qualified for free Air Pods or a free bluetooth speaker. Got the first bill and it is $150 more per month. Called AT&T they tell me that we were charged $300 for accessories on a different line. I told them what we were told and they said that they have not had a promotion for free Air Pods or speaker recently. I went to the store asked what was going on and she then told me that she was not the person who helped us but whoever sold it to us used her login to do it. Turns out she had financed it to our account along with $100 in other accessories that we thought we were paying for on the day we got the phone. She was rude and very unprofessional when I said I would be leaving a negative review for the store. Her response was "We are done..." I asked to speak to her manager and she said I was speaking to her. I then went into sweet talk mode to get her to help me. She finally did offer to refund the Air Pods if I brought them back.I never raised my voice or cursed her in my interaction with her all I said was if no one cares of about taking care of this issue I would be leaving a bad review on Google.
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October 2023 by Ariel Taylor
What a scam. Got the iPhone 13 for $10 a month, nope! They have all these extra fees that make you pay over $100. The lady that helped me get the phone was really nice.. at first. After I bought it she was the rudest person I’d ever met, obviously they just want to get sales. Few days ago my account was over drafted by a charge of $122 she never told me I had to pay!! It was the “first bill” but I only had to pay a few bucks to get the phone. When they didn’t do auto pay I called and she was hateful saying she “told me” auto pay wouldn’t work till I had come in store and paid three times. I work all day, so I don’t have time to come in, SO it was a waste of time to sign up for auto payments when they won’t even work. Of course I was naïve and didn’t read the paperwork because I thought she was nice! I wish I could get out of this phone but it’s only been a month, does anyone know how?
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October 2023 by Monica Longoria
1 star is being nice. Nancy the manager messed me up so bad from the start. Then was acting like she fixed the problem and threw in some “free” stuff (phone case, glass protector I didn’t even want, and a charging port package that I did not need nor want) because it’s the “least they could do” then charged me for everything and added it on my plan… definitely not happy. Went to a corporate store and they informed me to not go into a commission store. MAKES SENSE. Thanks Nancy!!!
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October 2023 by Andrew Durden
Nancy Was such a great help getting my upgrades done, super quick and easy. she even took the time to help me transfer my phones data over!!!
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September 2023 by Outback21
Wow! What service! I have always hated going into an AT&T store, since we always went to the corporate Stillwater store. But we decided to try a different location, in hopes to have a better experience. And can I say that Clinton made us more loyal to AT&T than ever, I have never received such stellar service from a provider before. He went above and beyond to help us out, and I can’t express how grateful my husband and I are for his service. Thank you Clinton for everything! You can be sure that we will make sure your there before we come in. Thank you again!
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August 2023 by Paul Cate
We decided to go with AT&T for our cell service , Jeremy, at this AT&T store in Ponca City, oklahoma helped us get the new S23+ Samsung Android cell phone , AT&T has improved in cell coverage from 6 years ago when we had there service and wasn't too hot back then, so we switched to Verizon, but in 6 years with Verizon our cell bill kept going up and benefits kept going down, now AT&T prices for service has gone up too, but AT&T gives you more perks when trading in your old phone then Verizon wanted to do for us, AT&T gave us $1K off on $1200 dollar phone , Verizon best for upgrade was $350/line , and we had to pay $232 for taxes & activation , which AT&T is about the same , plus our monthly cost is same amount with our old cells with Verizon, plus we have 5 G which Verizon doesn't have here in North central Oklahoma , now that I have rambled on just stop by AT&T in Ponca City oklahoma, ask for Jeremy and you will get a good deal.
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August 2023 by 420 Farms
I would give 0 if I could, never have I gotten anything but unhelpful service and no one ever has the ability to solve issues they just send you down the road, go anywhere but here
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August 2023 by Chance
Do not buy phones from here, if you have an issue they are completely unhelpful and can't do anything but tell you to call att, save yourself the headache and go anywhere else
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May 2023 by Christian Ericksen
Isaiah did a wonderful job of entertaining me while I traded phones. That old S4 was getting rusty anyway. Out with the old and on with the New.Progress!! Aint it Wonderful.
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May 2023 by Ashton Chance
This store is the best! Highly recommend visiting! They made getting my new phone and DirecTV service super easy and simple!
