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February 2024 by Laura Caudle
Their customer service is impeccable. They really do try to help you and they do try to make things work. They’re great people they greet you when you walk in just seems like a really happy positive atmosphere. Yes I would highly recommend anybody that is looking for a new cell phone to go there.
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January 2024 by Leeann Buxman
Wanted to maybe switch from T-Mobile, when I came in everyone was busy. That's fine. Not one acknowledgede me even to say we'll be with u shortly. The gentleman that I asked what would it take to switch seemed like he didn't know what he was talking about. Reading the reviews I may take a trip to ftsmith instead...
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October 2023 by Kayla Heflin
Horrible service. As soon as I walked in and told them what I wanted to do they automatically started telling they couldn’t do it and arguing with me over it. Went to Fort Smith and they handled it real quick. Won’t go back to the Poteau store
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October 2023 by Dee Carlson
Horrible customer service. Everything they told me was incorrect and i had to drive all the way to fort smith to be told they could have helped me in Poteau if they wanted to. Dont waste your time here.
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September 2023 by Donna Deaton
Went to help my mom get a phone & watch to detect falls & call emergency #s. The young lady was patient and took her time explaining how much each part of the purchase would be and set up the phone for her.
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September 2023 by Rob Reeves
Very disappointed with their service. Couldn't even answer questions about how I could upgrade my phone. Truthfully, I showed up bout a hour and a half before closing and they wasn't interested in helping
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July 2023 by Miranda Collins
Thank you to Luke and Serena for helping us get switched over from T-Mobile! We greatly appreciated everything you did to make it happen!
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May 2023 by Ceci
Very knowledgeable and friendly staff plenty of free front door parking
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March 2023 by Karl Brown
Overcharged hundreds $$$ again! Veteran owned business account. Store is flat out ignoring messages needing the issue resolved for my small business trying to waste 20 hours+ of my time again forcing me to talk to some operator in India and go back and forth over and over not resolving the problem. Explained many times I need help from the store where I bought the phone resolving the issue so I can spend my time running my business. Defrauding veteran! I specified txt or msg to resolve I screen calls because I don't have time to waste on phone!
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March 2023 by Beckie Ballard
We both got new iPhone 14’s and bc we are older, we had a LOT of questions! Jody was very very patient and always answers our questions and walks us through our problems! Excellent service
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September 2022 by Tyler May
Very friendly staff! I called this store by mistake and the guy I talked to on the phone wasn't even who I was trying to contact but went out of his way to get ahold of someone who fixed my problem! ☆☆☆☆☆
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August 2022 by Brittany Davis
The service is complete trash I pay $160 for 2 phones and a watch and can’t have a 5 min conversation with out in and out service or just can’t hear at all
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July 2022 by goat haven
The people at this store is very nice and helpful. The ft smith store said they could not help me but poteau store was great
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June 2022 by Annette Benson
We went to Jody Hill at the Poteau store and he was excellent, very helpful and very very nice!!!!! We will definitely use him every single time????
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May 2022 by Anthony DuCommun
We had Brian as a consultant and he was so helpful... I recommend him if you have any questions about android he's the man!!!