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March 2024 by Vanessa Prewitt
Walgreens is the worst pharmacy I have ever used! No one is ever working. 80% of the time they are out of prescriptions! Not professional at all!!! I will be taking my business elsewhere!
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January 2024 by James Pease
I have pre order online and prescription is never ready. Slowest drive through in Purcell. Will change pharmacy.
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December 2023 by Kerrie Holsonbake
There seems to be a high turnover of employees in the Purcell store. Their employees I have encountered have been very willing to help, however, they just haven’t been trained well through no fault of their own. I had been trying to use Walgreens pharmacy for all of my prescriptions but it was a nightmare. No consistency in how things were handled and it got to be too much of a hassle each and every time I had refills or new scripts. I had to move all of my prescriptions. Then I start having trouble ordering merchandise online to be picked up and when I get to the store I’ve been charged full price instead of sale price that is listed online. The last employee that helped me was Carime and she was wonderful! She went above and beyond to get things straightened out. She is the reason I will not completely give up on the Purcell store just yet. I do hope for the sake of all of their customers and employees that management starts doing a better job of training employees in the store and pharmacy in the future. Maybe then they will have better luck retaining their employees.
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December 2023 by Marcia Wilson
SLOW. Not enough help. Have to WAIT it check out at front. WAIT forever at pharmacy. WAIT at photo counter. People at the top must not be happy because no one in the store is help or helpful.
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December 2023 by Crazy Chicken
Tried to be reasonable and patient with them at the pharmacy. It's hard to get straight answers on when script will be ready. Each time it takes approximately 7-15 days from the time the Dr sends the script over. The walgreens app shows its processing. I have made the switch to Walmart pharmacy, it's hard for me to believe that a Walmart pharmacy provides better customer service and quickly gets me the medicine I am prescribed.
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December 2023 by Daniel Jenkins
They are the slowest place you can go to. Also, no one answers the phone. It is poorly managed. I will NEVER go back!
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November 2023 by david applegate
I was asked questions like race relig..Very inappropriate Wal-green.
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August 2023 by Susan Vis
They do not have enough help. They tell you that your prescription is ready when you get there it is not. I am on day 2 trying to get my prescriptions. I have been here 3 times today because of the line. I will be looking for alternative in Purcell
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July 2023 by Crystal Allman
I have given the Purcell location chance after chance!! Today I have finally had enough! The pharmacy staff are so rude and if you get rude back then you are the one in the wrong! It’s seriously ridiculous how rude those people are to customers! I will never in my life go back to that location!! If I could give them 0 stars I would but unfortunately I can’t.
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June 2023 by Anne M
Bee refused to price match an item on Walgreens online that I get price matched at this store all the time. I know you can do it, she just didn’t care to. Rude.
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May 2023 by Amanda L
Late 2021 I was having my fourth miscarriage and had to pick up mifepristone because my body was hanging on to baby still. The tech wouldn’t give me the meds without me talking to the pharmacist. Who then said ‘you know you can’t take this if you’re pregnant, right?’ Why I had to take that medication was already hard enough. Your opinions or commentary about what a DOCTOR prescribed me- unnecessary. Then a few months ago I needed a very strong medication for an issue I was dealing with- the pharmacist wouldn’t fill the medicine at first because they didn’t understand the dose- it isn’t your business what my doctor and I speak about nor is it your business why I need it. I shouldn’t have had to tell you what it was treating to get it filled. Ridiculous.
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May 2023 by Kay
Thank you is all I can say. My meds were going to cost me over $700 and the lovely technician was able to help me and got it down to $47!!!! I have used this pharmacy for years and will always come back they care so much they knew I couldn’t afford to pay for my medication and found a way to make it so much cheaper for me thank you thank you thank you
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May 2023 by XXX XXX
The ladies in the pharmacy are always so helpful they will do whatever they can to resolve any problems that come up. Only pharmacy I use I appreciate the staff so much
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April 2023 by Ashley Looper
The pharmacy is a joke. They've made my fiance wait until the next day on his prescription he takes 5 times daily- therfore making him get sick. Use this pharmacy with caution!
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April 2023 by Janet Hart
Slow and rude