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March 2025 by Jaheen Robundo
Manager was called to assist with a coupon, he then told me I was wrong and coupon wasn't good. Had to make a trip to Norman and they took the same exact coupon with no issue. Manager was tall, skinny, maybe Mexican or Cuban.
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March 2025 by Patrick Bateman
The man who identified as the manager ,Heram, was called to help with a situation because the representative didn't know what to do. He said he was the store manager. He didn't know what to do either and said to call corporate. Then gave me the wrong number.
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January 2025 by Dylon Wheeler
Do not buy any rapid tests here. They do not work and they will not refund or replace them. A complete waste of $45.
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November 2024 by Kristy Derby
I'm a big couponer but this store is ridiculous. You receive walgreens cash but then this store won't let you use it. Don't even try . I'm beyond upset. Maybe the employees should be trained better. The last today just shrugged it off like it wasn't a big deal.
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October 2024 by Meranda Colvin
I have been asking for my medicine that I need to live and still 3 months later have not received it. I guess they don't care if someone lives or dies. Will never use them again.
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August 2024 by jamie Anderson
Pharmacy closed down with not having the decency to let customers know. They should’ve emailed or texted to inform their customers instead of having wonder why our prescription hasn’t been filled yet only to call and find out they are closed!
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July 2024 by jerry bennett
WORST pharmacy ever, tried to get a Prescription filled last week. They told it wasn't in stock and they would have the next day. Well a week later and they still don't have it. I went in today in person to see what was going on. All the person behind the counter did was make excuses has to why they still didn't have it.
I transferred my prescription to Walmart.
WALGREENS IS A COMPLETE WASTE OF TIME!!!
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July 2024 by marsha barger
The pharmacy is absolutely horrible! Family member has an ongoing prescription that is called in monthly. Each month, after 24 hours having it from Dr the pharmacist just “been too busy” to order it and fill it. Last straw this as spring, after waiting 3 days pharmacist said they had one of two boxes, but had to wait till other one came in, after the patient was 4 days without it, I drove straight to Norman WalGreens And got one box and the other 2 days later.
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July 2024 by Timothy Wess
Store refuses to print store coupons, will not honor screen shots of coupons they are required to print out, called corporate to make sure they was in the wrong and report the store as the worst I've ever been too...
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February 2024 by Vanessa Prewitt
Walgreens is the worst pharmacy I have ever used! No one is ever working. 80% of the time they are out of prescriptions! Not professional at all!!! I will be taking my business elsewhere!
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January 2024 by James Pease
I have pre order online and prescription is never ready. Slowest drive through in Purcell. Will change pharmacy.
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December 2023 by Daniel Jenkins
They are the slowest place you can go to. Also, no one answers the phone. It is poorly managed. I will NEVER go back!
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December 2023 by Kerrie Holsonbake
There seems to be a high turnover of employees in the Purcell store. Their employees I have encountered have been very willing to help, however, they just haven’t been trained well through no fault of their own. I had been trying to use Walgreens pharmacy for all of my prescriptions but it was a nightmare. No consistency in how things were handled and it got to be too much of a hassle each and every time I had refills or new scripts. I had to move all of my prescriptions. Then I start having trouble ordering merchandise online to be picked up and when I get to the store I’ve been charged full price instead of sale price that is listed online. The last employee that helped me was Carime and she was wonderful! She went above and beyond to get things straightened out. She is the reason I will not completely give up on the Purcell store just yet. I do hope for the sake of all of their customers and employees that management starts doing a better job of training employees in the store and pharmacy in the future. Maybe then they will have better luck retaining their employees.
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December 2023 by Marcia Wilson
SLOW. Not enough help. Have to WAIT it check out at front. WAIT forever at pharmacy. WAIT at photo counter. People at the top must not be happy because no one in the store is help or helpful.
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December 2023 by Crazy Chicken
Tried to be reasonable and patient with them at the pharmacy. It's hard to get straight answers on when script will be ready. Each time it takes approximately 7-15 days from the time the Dr sends the script over. The walgreens app shows its processing. I have made the switch to Walmart pharmacy, it's hard for me to believe that a Walmart pharmacy provides better customer service and quickly gets me the medicine I am prescribed.
