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November 2023 by Sheila D.C.
When Quality of Workmanship meets ProfessionalismIt takes its toll on weary travelers trudging Route 66 when your vehicle breaks down in a town thousands of miles away from home.We left Virginia on our way to California, taking the historic Route 66. So many planned stops and places to see. Our vehicle went through the ridgid mechanical inspections prior to the trip, but as we were leaving Galena,KS, our battery Light lit up and tge AC was blowing warm air. We knew something was wrong. We headed to the nearest O’Reiley to get the car checked. Determined the alternator Will die soon. We were referred to this Pro Tire shop who may be able to Help. They assessed the car and advised to settle in at an Inn in town as the car Will Die in 30 min. They gave us a quote, and made arrangements to pick up the car first thing the next day when the ordered parts arrive. At exactly 8am, they were there to puck up the car to bring to the shop. They estimated to be fone by 11 but were Very good St their jobs that they called at 10am that the car was ready. They picked us up to bring to the shop to settle the bill and we were on our way.The professionalism of the staff at this location is beyond par. The price they charged us was never exorbitant after we had our personal mechanic check the work they did. Most importantly, they were honest and never pushy to get other things replaced. This establishment is Very highly recommended.Thank you ProTire for the great Service and excellent professionalism.
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September 2023 by Connie Gaines
Dale and Mike were so good and fair with me when my car had some unusual problems. They are so honest and fair. I trust them completely with my cars.
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August 2023 by Troy Shallenburger
Great place to get tire! Dale is always available (if he's busy working in the shop) to answer your questions and Mike has tires for any car/truck.
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August 2023 by Rhiannan Stovall
Best service I have ever received. Dale is one of the nicest people I have ever met. Thank you all! I will continue to use this place for any future needs.
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August 2023 by Shari Siler
Great service and great people! Honest with their prices.
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July 2023 by Lisa Black
I'm in joplin mo everyday as I work there.. I have always came here for oil changes even though it's cheaper in Joplin. Keeping it local ya know.. NOT after today.. I walk in hand over my keys.. A lady that came in after me for an oil change was done and gone before my car was even taken in garage by the same person who did hers.. No oppps or sorry that happened by the only counter guy that checked us both in and out.. I heard the lady that came and went before me say it was her first time using them.. Seems to me you would treat your loyal customers better than skipping them...
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July 2023 by Kim Williams
If I could give this place a negative stars rating I would. I was told by my parents to come and pick them up because it would be later that day. When I get there the car is already in the shop. Now they are wanting to do more work to it then necessary. Just came up for an alinement. Would not recommend sending anyone to them. I would tell people to go the other way. Nothing but scamers. Nothing but a**holes that work there.
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June 2023 by Kim W
Never go there total scammers. They like to lie about cost and time it takes to do a job. They don't care about the customer. They want the customer to pay for more than what they came in for. For example if you came in for an alinement they want you to replace the tie rods which is adds additional cost to what you are already paying.
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June 2023 by Mr Pineapple
Service all depends on if the owner is there or not. If he’s not there, service is awful. If owner is there, you’ll get tremendous service. Needs an overhaul of management there in my opinion to provide consistency.Service: General repairs & maintenance
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June 2023 by Tom Bowling
Nice people got my car in and out in good time
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June 2023 by Clint Loonsfoot
Great team. Lowest prices for great tires.
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April 2023 by Josh Snyder
SCAMMER ALERT! Recently moved to the area and this place was recommended by the shop that changed my oil when I first moved to town for a front end alignment as I had recently replaced a bad pitman arm and tie rod end. Called and made an appointment which was a 3 day wait. Wife took car in and within 15 minutes of being there Mike told her ALL 4 ball joints were bad and needed to be replaced and that he was not able to do the alignment. Was quoted over $600 to replace. Now mind you my car never made any rubbing, clunking or squeaking noises when turning that is typical of bad ball joints although the dust boots were cracked. I told my wife to bring the car back and they are full of BS. Ended up going to another highly recommended alignment shop who was perplexed and stated that one upper ball joint had slight wear but nothing that would keep it from being aligned correct. They are PRO SCAMMERS for sure.
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April 2023 by Kendra Jordan
This is our go-to for any tire needs! His prices can't be beat for the quality! They've recently added more bays to the shop to allow for more availability. They do have a full staff for mechanical work, too!
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March 2023 by Bobby Phelan
Really down to earth and respectful I will always bring my problems here to be fixed here done right the first time thanks for the good work
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February 2023 by C Nelson
Always going out of their way to give you the best service.
