-
February 2025 by Sue Long
Got an email saying pkg delivered to front door, only thing is it wasn't my front door! No neighbor is saying that they got it! So the company isn't refunding cause it says it was delivered!! WTH!!
-
July 2024 by Jenny Hight
Well I live in the same house have the same address for 17 years now. I have had UPS delivered my Amazon packages delivered to my house so many times with NO problems until about a month ago. I have packages that have arrived at sallisaw office so I would wait around the house all day only the look at the tracking that wouldn’t have an update. The next day would look at the tracking then all of a sudden the update would be loading on the out for delivery truck. So my package was just sitting there for 2 days. Now when you pay for prime membership and you supposed get your package delivered in 2 days I don’t know. But now on Friday was supposed to get my package which never arrived so at about 9pm I checked tracking and this is what it says attempted delivery at 6:50pm “ package held by carrier as street name is incorrect or missing. Please update your address”. WHAT!!!!! I go to the app try to update well nothing to update very thing is the same as it was 17 years ago. So now Saturday morning needing the package and UPS is close and have to wait until Monday. I know for sure the address is correct on the package it’s from Amazon. PLUS my husband looked at the security cameras and no one or a big brown ups truck even came down my street. Friday afternoon.
-
July 2024 by charles mcguirk
Easiest package I've ever mailed. Guy was right there to take my package.
-
May 2024 by Rachel Brannon
I tried for hours to get a representative on the phone and never got anything but an automated voice.
-
February 2024 by Amanda White
Awesome staff love the environment highly recommend
-
February 2024 by Rocky Michelle
We continue to get packages that are not ours. Some times multiple different families. Our packages are delivered to other people. Everyone complains in my area how bad UPS has gotten. What do we do. If I can get it through FedEx or post office I try. I have talked to the local office and the corporate office and nothing ever happens. Just continues to get worse.
-
February 2024 by Tyler Hediger
Normal nothing above and beyond overall average
-
February 2024 by Tammy Watford
So not sure which driver "delivered" my package, but not satisfied at all. Usually my packages get delivered to the wrong house even though I have not 1 but 2 address signs. This time I'm more angry than normal though. My package was thrown in my back yard because they were to lazy to walk to my front door evidently. I didn't even know my package arrived until 2 days later when I stumbled across it. No wonder packages get stolen all across the U.S. Come on people. Get your act together.
-
December 2023 by Aaron Blaylock
Constantly having to go get my packages from my neighbors house. And the fact that we both have big numbers on our house in the same spot, but some how my packages always end up there. I have filed multiple complaints the driver will hand me my packages if I am out side but if not he drops them with the neighbors. So I know he is just being lazy, and management will not do anything about it, also not the only person on my route that has problems with him.
-
December 2023 by Beverly Howard
I tried to drop 2 package off 3 weeks ago, sallisaw office is not open so I put one in the drop box, the second one would not fit. I found a ups driver and he said he could take it. I handed it to him and he took it. It was a return item and I waited on my refund. Driver did not scan it in and it didn't make it to the ups facility. This is a small town so finding him a second time wasn't hard. He claims he didn't remember taking it. I don't believe that since I blocked him in with my car at the post office. Long story short I'm out $150. Now. Don't know what to do. Don't trust this facility!!!!!
-
October 2023 by April Kidd
They lied about a package,saying we wanted them to hold the package at there facility to be picked up.We did not pay for shipping to have it picked up.we talked with 5 different customer representatives,they told us they would fix it.The local facility changed it back to pick up.Now there saying 5 days to pick up or send back.5bdays will be Monday and they don't open till 4pm & close at 6pmThe WORST STORE OF UPS.THEREDRIVERS ACT LIKE THEY HAVE NO TROUBLE GETTING AWAY WITH WHAT THEY WANT....STAY CLEAR OF THIS STORE !!!!!!!!
-
August 2023 by VL Troxell
the people here were so very wonderful!!!
-
August 2023 by The Traveler
Best way to ship and receive packages
-
August 2023 by Sharon Caldwell
Very nice people and very fast.
-
August 2023 by Brian Johnson
Best place to ship packages!
