Assist Wireless offers affordable Lifeline wireless phone service for individuals and families who have a low income and/or qualify for government assistance or Veterans programs. Through Lifeline, a federally-mandated assistance program, Assist Wireless provides free phones and subsidized services that offer those who may not otherwise be able to afford a phone access to emergency services, health care, childcare, education, and employment opportunities. Customers report a generally positive experience with Assist Wireless, praising the good service, helpful employees, and the value of the free phone and subsidized services. One customer noted it took a few hours for their setup, but the employee who assisted them was very nice and clear with the information. Another customer, a disabled veteran with limited funds, had a great experience with an employee named Ryan, who was quick, answered all their questions carefully, and provided excellent customer service. Overall, Assist Wireless seems to be fulfilling its mission of providing affordable wireless access to those in need.
Ryan ROCKS! He is positive and thorough. I have NEVER left the store without my problem completely solved! Thank you Ryan! He needs a raise! He's such a consistent and dedicated and reliable employee....
June 2024
He was a great representative for Assist. I've been with you for a few years now. An he seems to be the only one to get it right. An fast at it to. He'll get you in an out the door real quick, anyway he has me with all my problems.
May 2024
Good service. Employees always help me out and inform me about stuff especially when I don't understand some of the paper work. Good customer service and good phone service for people that can't afford a cell phone bill at the moment.
