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January 2024 by Melanie Naifeh
Fantastic experience all around. Highly recommend.
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December 2023 by Coach Powders
I do not recommend this place for anything more than tires. Took our car in for an oil leak and brought it home a week later with the SAME oil leak, plus a new oil leak since things weren't tightened or replaced correctly. Took it back in because they agreed to fix the mistakes the mechanic made for free, but then ended up with several coolant leaks (which we did not have when we took it in initially). Over the last several months we've been passed back and forth between the Sapulpa and Prattville shops, but after several thousands of dollars and almost a year of taking it in, getting it back, and returning it again, I think the leaks are all finally resolved. I really don't recommend these people. The customer service seems friendly up front, but the service in the garage is less than to be desired.
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December 2023 by John Day
I really wish we had a reputable place to take cars in Sapulpa, it just sucks that every time your in a pinch and have to use Cecil and Sons instead of a dealership they charge dealership prices for sloppy work that may or may not be done right, after this last ordeal with my brakes, calipers, sway bars, and U joints costing over 1000.00 in labor and 400 for the cheapest auto zone parts they could slap on it to get my truck down the road for a day or two Im just appalled at the service they provide. My truck hasnt stopped rattling and Ive taken it back to them for another day of it sitting in their shop and its still not fixed as it should be and they "can't find anything wrong with what they did". Yet it stopped rattling for 2 days after them fixing their mistake, but now its back to rattling again. This isn't my first or only bad experience with Cecil and Sons, just the first time Ive gone public because they need to be shut down. Seriously, Im not the only one who thinks this, I promise.
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December 2023 by Kevin palmer
Randell (sapulpa location) is the BEST mechanic you could find , very honest and he cares about his customers
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December 2023 by Robert Griffith
Overcharged more than the amount I withdraw from my bank like they were talking and trying to make my time difficult in the process, should have Gotten cheaper more respectable service elsewhere.
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September 2023 by Brent Schoelen
Took my wife’s car there to get serviced, they said they would but it would take a few hours. No problem I’m not in a hurry so I drop it off. Get a call three hours later saying they couldn’t get to it. I’ll never go back terrible service.
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September 2023 by Matt
I bought new tires a few months back, it took a extremely long time, and I got out of their with no road hazard ,Next day 2 wheels were not tightened up, tires were loose,The man doing my work was on a siesta, o lnnI called the next day and they took up for the employee, ok fineI went back to have my tires rotated today they said about 2 hr wait that was at 9 o’clock I set for over a hour, called my wife, to pick me up, went back truck was not moved, keep coming back no conversation no one said nothing, finally @2:30 I drove by truck had not been moved, so I called, they said they would stay tell it was done, I had them put air in and they missed one tire so I have to go back, probably hrs
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September 2023 by Donna Masters
Excellent service & experienced mechanics. Reasonable rates. Would definitely recommend.
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September 2023 by Elisha Martin
This the only place we'll get tires. They're reasonably priced and they offer a warranty with free flat repairs.
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August 2023 by CM Smith
After blowing 3 trailer tires (fully loaded with hay) along the interstate, Bob got me in first thing Monday morning abs fixed me up with 8 new solid tires. Trip home to Decatur TX went smooth as butter after they fixed me up! Quick, friendly, fair pricing and just a great experience all the way around.
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July 2023 by Gregory B.
Trailer had a blow out on interstate in the middle of the night/morning. Wrecker picked up trailer and dropped it off at Cecil and Sons. We arrive soon after open and they have wheel off and what was left of tire off the rim taken care of, there was some tire wrapped around axle that prevented wheel to be remounted. We were told it would be ready by 9 am. Then we were told by 1 pm. Didnt get done til around 2:30. And my son and I had to do most of the work ourselves. At least they let us use their die grinder, pneumatic chisel and a breaker bar so we could get tire from wrapped around axle. Nobody helped us. After getting everything done we could, and the workers got everything around. Nice young man named Marcus finished it up. Marcus was about the only one we seen working out of all the attendants. We seen some very questionable practices in our six hours waiting for a tire to be mounted. We felt like we should of been on the pay roll for as long as we were there and amount of work we had to do ourselves. There was also a older gentlemen and another lady we thought we needed to prepare their eulogy they had been there so long. Very very unsatisfied. Dont know how you can run a business in this fashion. For one your customers should never have to crawl around and do the work themselves. And two no urgency to get customer on their way.
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July 2023 by Shawna E. L.
After having the vaca from hell, we ended up here... little did we know the hell-cation was not over. At 3 AM on 7.5.23 our deck over was towed to this location. Store opened at 7:30am. The Son called and was told they would have the tired there by 9 am. No problem. Little did we know.... this was gearing up to be another day from hell. The salesman told us, "We got the wrong size of tube, but if I was a betting man, I would say we could put this one on, but will only have 60 lbs of air instead of the 110 lbs. You just need it to roll right?" I pulled a Karen, "Are you kidding me?! We have to load a F250 on that trailer and go 200 miles! You WILL fix it correctly. How long til the new tube? An hr? Ok. We will go get breakfast and be back." When we got back, no tube..however, they surprised us with letting the son and other half work on getting the tire cut out of the axel, guess they were too busy doing some "interesting" work on other vehicles. They did let them use their tools and grider.....how sweet of them. Son ask how far away the tube was, it was still an hr away. Other half and Son offered to go get it, that was a huge NOPE from the tire shop. So we wait. In this amount of time, we werent sure if we needed to invite the other customers (who had been waiting since the dawn of mankind) to our grandkids graduations or help them write their eulogies, while we were rough drafting ours. Tube finally showed up at approx 2PM. Im not a math wizz, however that seems like a little more than an hr away. Out of nowhere, Marcus showed up and saved the day. He actually worked, then checked all of the tires, and helped raise the deck over off the ground so we could hitch up and get back on the road. There are pics uploaded on their site to see them working on the trailer.
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June 2023 by J Bayer
They are great, trust them completely. They really know what they are doing!! Prices are good too. Thanks guys for all your care!
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June 2023 by Bryan Hamilton
Bought alot of tires from these guys. Great staff. Thank you
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April 2023 by Armond Johnson
I will never go here again. Had an appointment and got rescheduled. Took the car in, didn't hear anything the first day. Called the next day and there was no work order. How do I have an appointment with no work order? Then they wanted me to wait another week to get the car back in the shop. Waisting my time! Do better!
