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March 2024 by Michelle Hinds
Rude from the moment you walk in they dont want to deal with you, ladies did not care. Find a different store!
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March 2024 by Quality Building Maintenance, LLC.
Christy was very knowledgeable and helped resolve a complicated issuing scanning some important documents. All the staff were very helpful and friendly. I highly recommend.
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November 2023 by John Buczek
Stopped in for a quick print out and notary service. Worker was so friendly and helpful it was a delight.
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November 2023 by Heather
Always nice and friendly and have what I need
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October 2023 by Black Attack
The staff are ALWAYS professional, helpful & Patient!!! As a Senior citizen that is very meaningful. Also this is a small town & I’ve seen them treat other customers just as well & they do it CONSISTENTLY!
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August 2023 by Susan Chavez
I had to ship something using a code I was provided and the kid at the counter knew exactly what I needed in order to get my item shipped at the company's expense. I had never shipped that way before and his knowledgeability put me at ease.
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May 2023 by Tony Combs
The sign says they open at 10 on Saturday. I guess that is just a suggested time they have posted. Wasted my time and gas.
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April 2023 by Brittani Buckaloo
They’re never open at the time is says they are. This is the second time I’ve showed up around 8:15-8:20 when they open at 8 and no one is here. I have even seen three other cars pull up and leave.
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April 2023 by FD ToolCo
This location has recently lost thousands worth of our product, multiple times in a row, causing our customers to go without much needed tooling, and UPS has decided it was how we boxed it. We've never had any other shipments lost by UPS and have shipped far larger and heavier items without any issues, even to this location. It's this SINGLE UPS location that seems to be unable to deliver to the correct address. A kind person across the highway from our customer called us when they received our customer's package and delivered it himself; unfortunately, it was one of the smaller shipments. At this point we're concerned that packages are being purposefully misplaced by drivers in order to resell. The response from UPS has been abysmal and suddenly, now that packages are insured to that one single location, they're no longer being lost. We deserve answers and have been patient over this months long process.
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December 2022 by Teller Truth
Usually a good experience with this store, until today!Walked in to a busy lobby, there was a woman working one part of the counter, another male working another part of the counter, and a short blonde headed boy messing with some hats at a part of the counter.The female asked the blonde headed boy a question and his reply was “Do your Fu€king job, and don’t Bit€h”.I calmly waited my turn and the other guy working the counter asked me if I needed help. I handed him my item, gave him my phone to scan and tried to bite my tongue.The guy helping me asked if there was anything else he could do, I said no, and said that the blonde headed boy needs to watch how he talks to a woman, and in public (the lobby was busy with other women present).The blonde headed boy bows up his chest and starts to run his mouth, at which time I calmly told him he was about to make another mistake and just needs to listen to my advice.The blonde headed boy continues to run his mouth and takes an aggressive posture. At which time I informed him if he wants to go that route, they’re handcuffs waiting for him.Again, I was being calm and just wanted him to realize that he doesn’t get to talk to people the way he was, especially when there are other customers in the lobby and he is wearing a UPS shirt!The owner of this establishment really needs to put this employee in check as this employee truly doesn’t need to be customer facing, nor needs to talk to his peers the way that he did that poor young lady working harder than he was!I will find another venue to take care of my needs!
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October 2022 by Michael S.
Too many employee turnarounds. Always someone in the back that refuses to help up front when busy. Most recently, paid premium for boxing and shipping service. Wasn't boxed. Was damaged.
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May 2022 by Melony S.
Forget getting a hold of this store, the employees stand around, don't answer the phone than blame it on, we're very busy today". Yes folks, standing around is "busy". No customers and they're "busy". Terrible service. Will be relocating my box. The manager seems to do her job in the store but managing, no, they need a new manager.
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April 2022 by Leslie Bennett
Quick service, I needed color copies.
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January 2022 by Laurana Leverett
About 2 months ago I came here to get stickers printed. I tried to give them time to make it right but haven't heard from anyone.The store manager's son decided to talk down to me about my boss's behavior (she told the store manager that she needed this done & needed it done quickly so that I could get my job done for the day which required the stickers). He stated that if she wanted to talk to people that way then they are just not going to want to do work for her + lots of slamming things, complaining, and derogatory remarks (she literally asked them to do their job). I left the stickers with the company to get the job done so I could get some work done in the meantime. I retuned to the store and the store manager said for her son (who was nowhere to be found) "sorry he has had a bad day & gets that way with his momma."The store owner, Kent, was informed of the situation by my boss (she is a previous store manager of THIS UPS, so her previous boss) he informed my boss that he was completely disappointed in his employees behavior, that the manager's son would be in our store, or would call with an apology for his behavior. I have not heard a word since and they have officially lost 2 customers, one of which was very loyal to this store and kept it afloat for YEARS!
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November 2021 by Trina Mitchell
Place is great .. very helpful and friendly.