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January 2024 by Matthew Percy
Worst financial institution I've ever used. The Truck Shop of Okemah forced this bank on me for my auto loan instead of letting me use my credit union or personal bank, which should have been a red flag. They dinged my credit within 7 days of signing, instead of the 30 days you're allotted. Then, they couldn't get my title back within the 30 days due to them not filing with the state on time. They canceled the account and dinged my credit once more since their policy isn't in their clients' best interest. They closed the account and opened a new one. It took my 740 credit score to a 520 in less than 30 days, so I was ineligible to go to another bank or financial institution.When I called to reverse the matter, they said there was nothing they could do, all the while giving me the runaround saying my loan officer wasn't there. I called every day for three weeks. Once it was set in stone, she suddenly came back to work at the Okemah facility. Currently, I called to make my truck payment yesterday, and now they won't take a credit card payment for my truck loan after I've made 11 successful payments to rebuild my credit that they ruined. I’ve not been late or missed a payment in 18 months. Nor do I pay interest on my credit card. I’ve paid it that way to build my credit back that this institution ruined.They said their policy has changed since January 1, 2024, and they are unable to take a credit card payment. They want me to open a checking account to pay my loan. I personally wouldn’t trust this institution with a hand full of wooden nickels much less your hard earned money or any investment.So if you are in need of a financial institution, never use BancFirst. Hopefully, you'll find someone who looks out for you and treats you right as a client, but these people will not.
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January 2024 by Aron john Gleason
best place ever to protect youre patents all four of them even protect youre journeyman license , all 25 vehicle loans registration's and all 7 mortgages in my name all my settlement money Thank you all its union sick and needy youre taking from i vowed to help everyone not be taken advantage of God bless u !! an my mail thank you for kind stay
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December 2023 by Jayson and Georgia Burr
Went in this branch to pay my taxes and "Johnathan" Was awesome thank you Sir! I will be ? banking here from now on!
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December 2022 by Dan Cummings
The outside ATM ? wasn't working properly so I had to go in. It was warm and well lit. The teller helped me so quickly that I was on my way out with a smile on my face 2.5 minutes later... Great service here...
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September 2022 by James Bottoms
Friendly & helpful. I appreciate people who do their job, but still find time to throw in a genuine smile.
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September 2022 by Merle Boepple
Very nice people are here to help you
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May 2022 by T Gilmore
They just don't give these wonderful people enough credit for their patients. Aaron alone has helped me with 3 different accounts, trust me there pains for me but he's patient and everyone is so personable. Love coming in to see smiling faces and welcoming attitudes. Come in peaceful leave happy.... ?
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April 2022 by Chris Yarbrough
My personal bank... has good service and help with anything they can
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June 2021 by Mike Brown
The dumbest people I’ve ever seen
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June 2021 by C.N.APINC INC
This bank is a joke go to First United
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May 2021 by Cardiel.D
Great customer service and quick.
