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December 2023 by Shannon Fry
Fit me to the perfect phone and plan great customer service
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November 2023 by Glenda Cook
I was with AT&T service for 23 years in California & decided to switch to T-Mobile after moving to Oklahoma. What a disaster it has been? For the past two weeks I have been given false promises, dealt with trickery in the sales, incomplete explanations and all around unscrupulous principles! I was lied to about not being able to get the phone I wanted given a temporary phone number that was useless & they couldn’t move my data over to the new phone etc. To make a very long story short and wasted effort/time I ended up walking out today because they told me that I owed them more money. For the same phone that I walked in with, simply because they informed me that there was a 30 minutes pass rule after they terminated my phone to what I was suppose to upgrade to. So I phone I previously wanted. Because they said I had authorized it ( the time limit was never mentioned) & when 30 minutes had passed I decided it was to expensive to upgrade & was going to keep my phone of less than 2weeks. They never told me about the 30 minute time limit & I was there 2 1/2 hours waiting for them to figure it out. So they stalled on purpose. When I said forget it I will just keep this phone they said they would “CALL THE POLICE.” Way out of line “my husband is a retired sheriff.” I have never been treated so disrespectfully before. Feeling taken advantage of & fooled I paid a additional $ 117 to leave the store with the same phone. I also started this nightmare with the T-Mobile Shawnee store switched to the Seminole store with stories of better customer service. HA! on me:(
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November 2023 by Chris Davis
It was a great experience with a friendly staff. Aliyah was very very helpful. She needs about a $5/hr raise.
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October 2023 by Glenda C.
I was with AT&T service for 23 years in California & decided to switch to T-Mobile after moving to Oklahoma. What a disaster it has been For the past two weeks I have been given false promises, dealt with trickery in the sales, incomplete explanations and all around unscrupulous principles! I was lied to about not being able to get the phone I wanted given a temporary phone number that was useless & they couldn't move my data over to the new phone etc. To make a very long story short and wasted effort/time I ended up walking out today because they told me that I owed them more money. For the same phone that I walked in with, simply because they informed me that there was a 30 minutes pass rule after they terminated my phone to what I was suppose to upgrade to. So I phone I previously wanted. Because they said I had authorized it ( the time limit was never mentioned) & when 30 minutes had passed I decided it was to expensive to upgrade & was going to keep my phone of less than 2weeks. They never told me about the 30 minute time limit & I was there 2 1/2 hours waiting for them to figure it out. So they stalled on purpose. When I said forget it I will just keep this phone they said they would "CALL THE POLICE." Way out of line "my husband is a retired sheriff." I have never been treated so disrespectfully before. Feeling taken advantage of & fooled I paid a additional $ 117 to leave the store with the same phone. I also started this nightmare with the T-Mobile Shawnee store switched to the Seminole store with stories of better customer service. HA! on me:(
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October 2023 by Bailey Herrera
Aliyah and Danielle are amazing and will do what they can to save you money. These employees put up with audacious customers and are still so helpful and kind.
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October 2023 by Samantha Davis
Meggan was awesome and so helpful with getting me Wi-Fi!! Will definitely be using this location from now on!
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September 2023 by Ashlee Bartley
The employees in this store are absolutely amazing!!!! I had my toddler with me when I went to get my new phone and internet line and they were so helpful and sweet. Even though the store was busy when we got there everyone was beyond helpful and we didn't have to wait long at all. I highly recommend this locations and it's employees! Especially Meggan however all the girls in there were amazing!!!!
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September 2023 by Landon Miller
Aliyah and meggan and davin, are awesome and set us up. They are great and they need more props and credit for switching us to tmobile!
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September 2023 by morbid gaming
The people were very nice kind and funny the people that helped us were aliyah,Megan, and Devin wished I could put more starts
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September 2023 by Curious 03
Meggan was extremely helpful, fast and friendly service was quick and easy. Was in and out of store in 20 min and very happy with the service
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September 2023 by Albert Thomas
Amazing young people who helped me tremendously, I'm changing all my Wi-Fi and cellular to T-Mobile and highly recommended the Seminole store staff, especially for their understanding of seniors needing extra help to navigate the different systems and protocolsThe Wi-Fi is AMAZING and I'm out in the country where previous service was ATROCIOUS?T-MOBILE Wi-Fi is outstandingly efficient and all my systems are being supported with no spooling like previous...love❤
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September 2023 by Cristi Carpenter
My husband and I came into the store to switch carriers. Aliyah and Meggan took care of us. They were so helpful and answered all of our questions through the process. We can’t thank them enough.
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August 2023 by BoXHead Zombie
Nope just don't do it. They don't even work with their team. You can talk to the service team here. They are awesome but the tmobile company leaves them in the dark when it comes to problems. With your service.
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August 2023 by John Wilkins
I went in there needing a second home internet and after a bunch of run around because nobody knew what they were doing and after an hour I left with something that was not what they told me it was and no internet. I ended up going to metro to get what I needed and cancelled most of what I had at TMobile!
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June 2023 by Deedra Eldredge
The Seminole Tmobile staff are amazing. Such a pleasure to work with.
