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December 2023 by Sandra Talbott
I live in Choctaw so I used Arvest Bank I am very disappointed now we have to dry into Midwest city or ShawneeIt gets to be a big Hassel
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May 2023 by nana Mcd
This is a great bank. The best service anywhere. This bank does it all and does it best! House, car, save, checking and all the while so helpful and polite.Update: this is still a great bank.
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February 2023 by Cheryl Wright
I appreciate the patience that Donovan showed me today as he completed my very specific transaction with good-natured humor at your Shawnee Harrison Street location. Good job. Donovan!
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January 2023 by A Google User
They do foreign transactions at every other branch with arvest when your a member. Asked if i could open an account an deposit my foreign currency in US dollars and leave it in the account. They told me to go to imagration. So my friend has arvest an hes done it for me, i just dont have an account with them. They obviously dont know their own policies. Place should be shut down of they dont know company policy.
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December 2022 by Veronica G.
Worst bank in town. Sit the drive through for 30 minutes every single day. Going inside is not much better. Would not recommend this bank for businesses at all.
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August 2022 by Retha Smith
Great service. Wonderful employees. Very friendly
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April 2022 by Nic Merryfield
They do foreign transactions at every other branch with arvest when your a member. Asked if i could open an account an deposit my foreign currency in US dollars and leave it in the account. They told me to go to imagration. So my friend has arvest an hes done it for me, i just dont have an account with them. They obviously dont know their own policies. Place should be shut down of they dont know company policy.
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March 2022 by Carmen Pischedda
I have noticed improvement lately in speediness and friendliness that wasn't there a year or two ago. In almost 20 years of banking with Arvest, I've never once had a serious problem. Small frustrations here and there but that would be with any bank or any business in general. One thing I do wish would improve is being able to transfer money from my business account to my personal account online. Other banks allow for this so I'm not sure why Arvest doesn't. Other than that, it's a good, reliable bank.
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January 2022 by Krista Rakes
As a business person myself. Trying to hurry and come to the bank here to get change. If you consider 25 minutes a hurry....oh my goodness..... terrible....
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November 2021 by william cummins
More convenient for ME, if open at 8? AtLeast drive thru? Everyone is doing what THEY want, not the customer!!!!
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October 2021 by Eric Chamberlain
Shawnee is full of entitlement Karen’s so that is the reason for the bad reviews. This is a great bank
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September 2021 by janet hash
Wait on line over 30 minutes. I hung up. The service is terrible!
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August 2021 by Maxine Rice
After reading previous negative reviews I didn’t really know what to expect. As soon as I walked through the doors I heard laughter and friendly exchanges between customers and employees!i was greeted by a smiling young lady who immediately asked how could she help me. I had a bit of an unusual request but she diligently and professionally handled it! I say shame on all that gave negative reviews! If I lived in Shawnee I would choose Arvest as my bank! Keep up the good work. God bless you all.
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August 2021 by Haley Day
I’m a former bank teller, and I understand being short staffed or busy, but whether there are two cars in the drive thru or 10, the staff allows customers to sit for 5 or more minutes without even saying “I’ll be right with you.” I have had poor service my last several visits. I have banked at Arvest for quite some time, and I’m on the verge of switching banks. I’ve visited at different times of the day, and it doesn’t make a difference. Slow no matter when. I’ve driven off and I’ve also gone inside to get the help I need after sitting in the drive thru. Please consider finding more help or training your staff on greeting customers to be informed that we will be helped as soon as possible.
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May 2021 by Krista Jimerson
As a business person myself. Trying to hurry and come to the bank here to get change. If you consider 25 minutes a hurry....oh my goodness..... terrible....
