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February 2024 by Alicia Payne
No wait! The store is clean and staff were friendly!
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February 2024 by Shane Jackson
Zero stars. The employee lied to me. He assured me that my phone would be free with trade in and now I have to pay nearly the whole 800 dollars for it minus a small 25 dollar credit. Do not trust them.
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February 2024 by Misty Creek “Lisa Smith Welchel” Farms
Nice place, plenty of up to date cell phones, adapters, plug-ins, chargers, and more!! Very clean store and the people there are friendly & help you with finding a good phone. I had a Samsung in mind and she helped me find one. I love my new phone, works great!Highly recommend this AT & T Store. The Customer Service is great!!
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February 2024 by Dean Bass
Friendly and helpful staff. Great service!!!
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December 2023 by Prillia Hess
Great place, fun, professional, and very helpful. I will making this my go to store.
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November 2023 by tj Buchanan
I needed to do a data transfer, Justin was very friendly an got me taken care of in a very timely fashion, I would definitely go back again...
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September 2023 by Susan Parsons
Very knowledgeable employees and all of them helpful. When my business was finished each employee made it a point to thank me for coming in. Best service in Shawnee by any business as far as I'm concerned.
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August 2023 by Anita
DO NOT go here I dealt with three different people all telling different stories about what kind of phone I had to turn in the guy who's been there the longest doesn't even know anything about his job and the other two new people have no idea what they are talking about . terrible customer service rude employees.the phones are $2000 .00 and they just gerk you around they said bring the galaxy S series I did and now they're saying no it has to be a differnt phone ,then he tried to tell me the promotion was over except they still have the flyers up and the promotion is still on TV .what a waist of time . Also as I was in there a elderly lady went in and didn't know how to work her phone . The oldest employee and other employees were making fun of the elderly woman right in front of me & my family and other customers this is so rude and terrible customer service to make fun of your customers ! Go to verizon it's better customer service and the phones get service every where and they DON'T make fun of their customers they try and help them .
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July 2023 by Redroseslovey Swanly
Hello ? This Swanly(Porsha) calling you about situations at your store ? at time of buying iPhone ? mini 12 staff name Johanna who basically lock ? my phone ? stole my email ? password went Olathe store ? filled complaint with him calling the police ?♀️ unfortunately banned on the situations! On talking with you! The inconvenience of driving everywhere to make payment on my gas ⛽️ costs Merriam/ 95th so told them I wanted a new iPhone ? 11/ gas $300-400 fill up card for inconvenience me! To make a payment at store ? for year!Lies/ think third party Nelly: enemy which pysco path unRights for less daughter third will to jail!Swanly texts me when I can pick my new phone ? gas card
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July 2023 by Kyle Rodgers
Yes Andrew helped me get the offer on a new phone then helped later on the return of my old phone really great service
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July 2023 by Gwendolyn B.
Great customer service here! Andrew was very knowledgeable and professional in helping with our account.
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May 2023 by Kyle Nicely
This store is a contract store and not owned by at&t. I've been trying to get things fixed with at&t for 16 months this store screwed up. At&t customer service isn't any better than this store is. I've exhausted all my options on them fixing all the problems they have created. I have now filed multiple complaints with the FCC about at&t and this store for slamming and over billing
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May 2023 by Lita Brashers
I got internet for $10 through them and the staff was amazing and very kind
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May 2023 by Paula Collier
Andrew is awesome. He was very kind &Patient. I will be back to do all my purchases from him.
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May 2023 by J T
Staff was friendly, what I wanted was in stock, and the location was convenient.
