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“I have been in this bank many times to take care of different aspects in my banking needs. Each time my visits are very pleasant and everything I need is completely accomplished. Everyone I have come in contact with is so helpful and knowledgeable. I have to give a shout-out to Norma, who is the New Accounts Representative. She is always smiling and knows how to handle every item on my "to-do" banking list for the day!”
9AM - 5:30PM
4501 N Kickapoo Ave, Shawnee
Banks
“I've been a member of this credit union for over 55 years and I've seen many changes, but they've always offered very friendly service. The staff goes above and beyond regular customer service and can help with any banking needs. They're a valued member of our community.”
“These women helped me with my past account. These women were very thorough and kind and made me feel comfortable… KIRA, MARYSSA, JESSICA
THEY ARE VERY THOROUGH ABOUT EXPLAINING MY ACCOUNT TO ME AND JUST VERY NICE WOMEN ALL THE WAY AROUND I RECOMMEND CITY BANK TO ANYONE BECAUSE OF THEM AND EVERYONE BECAUSE OF THEM THANK YOU BYE-BYE”
“All the women there goes out their way to help customers one way or another there is times where they're on the phone and front counter all the women there are awesome thank you for your service”
“I really like using this bank the people are always friendly and helpful. I have tried using other banks in the past but they were not helpful to a small business. I have been with First United for 6 yrs they have help my Buisness grow. Keep up the good work!”
“Friendly and helpful customer service, and they give my dog treats at the drive through. The only downside to banking with this tiny mom & pop FCU is that they only have two ATM locations. That's less of a problem as cashless digital transactions have become much easier and more common.”
“I used Vision Bank in Sulphur and absolutely loved it. I was so glad there was a Vision Bank in Shawnee when I moved here 4 years ago! Everyone is friendly and nice inside and especially in the drive through.”
“I have had issues with a lot of banks over the years for not giving the service they promise.Rarely has this been the case in any branch in which I have done business.Customer service has always been top notch. They are open most minor holidays and even have a branch open in the lobby on Saturday morning.”
“Excellent customer service. Shelby Jarvis the branch manager and Kate we such a big help. No bank could ever live up to their customer service. They helped me find a way to deal with all of my banking problems and even came with out of the box suggestions. Thank you so much!”
“I have been with this bank over 20 years from enlistment on. This Shawnee location is full of nice people. My favorite is Mrs. Ashley, she is always so helpful. Any time I have a question, I bother her- she's patient enough to answer and suggest ways to accomplish what I want to do. For a guy who had trash credit in his teens to being 40+ with excellent credit, I firmly believe it was with the help of TFCU and these people. Would recommend to anyone!”
“The ladies at this location are wonderful! I have an old savings bond that I was needing cashed and my bank sent me here. They helped me figure out how to get it cashed even though they didn’t have to. So wonderful! I’m considering changing banks just because of the service they provided.”
“This is a great bank. The best service anywhere. This bank does it all and does it best! House, car, save, checking and all the while so helpful and polite.Update: this is still a great bank.”
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“Canda White and her staff kept us informed and updated almost daily, and the process went twice as fast as expected and exactly how she said it would go. The only surprises we had were the good kind.”