Communication Federal Credit Union (CFCU) is a well-regarded institution with a long-standing commitment to friendly and helpful customer service. Many members have praised the staff for going above and beyond to assist with banking needs, whether it involves setting up accounts or navigating financial challenges. For instance, members have appreciated the support during emergencies, such as payment postponements due to hardship. While some users found the app setup process somewhat complicated, they ultimately received valuable assistance throughout. Newer members have expressed satisfaction with CFCU's competitive rates and diverse services, especially when compared to previous financial institutions. The dedication of the staff, including branch managers, is frequently highlighted, with many noting their genuine and helpful nature. Overall, CFCU is seen as a valued part of the community, with members actively recommending it to others for its exceptional service and support.
Big thank you to Jordan, her guidance and help was much appreciated.
July 2023
I've been a member of this credit union for over 55 years and I've seen many changes, but they've always offered very friendly service. The staff goes above and beyond regular customer service and can help with any banking needs. They're a valued member of our community.
June 2023
They have been great so far. This is my 1st time financing with this finance co. Had emergency come and required surgery. They helped me postpone payments for 2 months with hardship grant. Thank you.
