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August 2025 by ruth
all the staff was very rude and didnt help me except one young lady nia who was already busy helping some one else. she took care of me the manager was no where to be found. im rating nia 5 stars
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July 2025 by Susan R.
Great manager who has her staff trained very well. All contact with employees has been a positive experience. Able to order the shoes I needed!
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October 2024 by Jacki Malcom
Will not be back. Employees will not allow you to browse in peace. While the selection and prices are good the employees follow you around asking questions constantly while you try to shop.
I work in the same mall and these people see me daily, I have gone without and provided for my kids and now I'm in a position to finally treat myself and can't go shop there in peace. In less than 10 min of browsing I had 4 different employees come up and ask me what I was looking for, but not in a friendly way, all the employees were within 20 ft of each other so they could hear and see that I had already been greeted etc, it was like they were treating me like a thief.
I have never stolen anything in my life and I did not have a large purse or backpack, I was holding my wallet and wearing normal fitting clothes and an apron that had very small and visible pockets.
8 had purchased 2 pairs of shoes about 3 weeks ago and wanted to get a 3rd pair but I went somewhere else instead. I am autistic and have C-ptsd, it's hard enough to go shopping without employees bombarding me.
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September 2023 by Will Foote
Ordered online. Everything I ordered was there, nothing missing. Shipping was fast.
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August 2023 by Maddie Savi
I went to go get my son shoes yesterday. The girl went back to go get the left shoe and grabbed the wrong shoe so now I have two different shoes and can’t even let him wear his new pair of shoes today until I go get that fixed. Whoever grabbed the shoe did not even check to see what this shoe was before they went back to grab it. It really upsets me because I was just trying to get him matching with his shoes and his dad and now I wait to get it fixed at some point in the midst of all errands to run today. I have to be in okc today before the store even opens but now I have to wait until I get this little inconvenience fixed. Not to mention the one she looks worn and used already.
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June 2023 by Von A.
First time to visit this show store. There were several employees in the store talking amongst themselves. Once my group made it to the other side of the store we were greeted by an employee as he was passing by and let me know they were out of the fitted nylons we use to try on shoes. They offer some brands not offered at retailers I frequent in Okc so we found that appealing. Sale prices on some were comparable to other shoe stores. When we walked up to checkout the clerks were busy in conversation so the service was delayed. During the purchase someone decided to mop the floor around where we were standing which I thought was a hazard. I didn't see any of the usual 'wet floor' markers they put up ..we looked up to see her mopping. Not sure if it was this store's employee or mall cleaning service. Either way we traversed to the carpet to avoid slipping on the wet floors. Unfortunately some of the shoes didn't fit properly and I had to return them. Return was equally odd. The entire transaction was riddled with awkwardness, several additional employees were called over to help with the transaction. It seemed the clerk was relatively new but employed longer than the first we met. I believe the manager ended up assisting us and she was pleasant and engaging. End of my experience I have to say not sure if this will be a return location for me. The whole process needs to be smoother and more attention to consumers.
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June 2023 by Dustin Fuller
Great shoes Great prices Great customer service been coming here for years buying my family shoes
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March 2023 by Andrea Eads
shoes everywhere and out of boxs hard to find someone who is willing to help find anything
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January 2023 by William Foote
Ordered online. Everything I ordered was there, nothing missing. Shipping was fast.
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September 2022 by Monda Wise
Nice organized, clean store!
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September 2022 by 2 Nickles
Shoe bargains.
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September 2022 by Elizabeth Stafford
Extremely rude and disrespectful about a return.
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September 2022 by scott baird
Go to the shoe department find Eli and ask him where your pizza is you won't regret it
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September 2022 by ada white
The prices were reasonable, different style of shoes, boots,,handbags!!!!!
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April 2022 by Just Us
Absolutely the worst customer service!!! we where ignored from the time we walked into store until the time we said forget & walked back out. I won't be returning anytime soon plus the kid shoe selection was very limited anyway
