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January 2024 by Kevin Major
Poor commutation
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December 2023 by Aaa Larry
Nice location very helpful staff.
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November 2023 by Patrick L.
Lousy AAA roadside assistance. Tow truck driver didn't want to be out in the rain so he refused to change my daughter's flat tire with the spare. Lied and said the spare was flat too. It was not. Firestone inspected and confirmed it was perfect. Refused to tow the car. He only put air in the flat that was deflating and not retaining air. Avoid AAA roadside assistance in Stillwater OK. And now AAA is making me jump through hoops to get the name of the tow company.
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November 2023 by Jesse Rothhammer
TLDR- If part of why you chose premium membership was the battery replacement service, you're wasting your money if you live in Stillwater, OK, or wasting you roadside calls for the year just to MAYBE get reimbursed, which doesn't matter in the immediate situation.I went in to AAA here in town and they referred me to calling member services. They transferred me to roadside assistance. Roadside assistance explained the best I can do is buy a battery and file for reimbursement, but I have to have it tested AGAIN because the test from when I called roadside assistance last night wasn't documented.Kwik car, or whatever the local AAA retailer listed in town is called, is authorizes for their discounts, but doesn't not provide this service in place of the lack of AAA coverage for premium members in the area.Edity: Forwarding my complaint to membership services does nothing to inform locals interested in this specific service that it is unavailable in our area, or give you(the company) an incentive to provide their advertised services where customers need it.
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May 2023 by Alex Luster
Friday may 19. Showed up at this office to find it empty and the lights off. Their hours are 9-5. I showed up at 1 there was nobody in the office and 4 other people were trying to call the agent to get her down to the office. Nobody showed up. If you are open, You need to show up to work.
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October 2022 by Chris Terrill
They don't tell you that you only get 4 roadside assistance a year when u sign up. That's a sham.
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August 2022 by Penny Brownfield
Excellent service! My car broke down on a Sunday - AAA emergency employee was friendly and sent me a tow truck to tow my car in for service!
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August 2021 by Bert Rutledge
Friendly and helpful.
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March 2021 by J Stewart
Great place, nice customer service.
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June 2020 by Khaled Mansy
Very helpful staff.
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January 2020 by Marlena Hodson
I just paid my bill
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November 2019 by Paula Robinson
The people are friendly and helpful. I changed my insurances for autos and home to AAA. Ashley provided options in my price range. Talked me through the paperwork. Got the coverage started easily.
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November 2019 by Sharon Hall
Service... information...friendliness....easy access...etc
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September 2019 by Todd Smith
Friendly helpful staff. Nice to be able to speak to someone face to face instead of only by phone or online.
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April 2019 by Cheryl Knowlton
Good insurance. Great help
