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April 2023 by Jan
Impossible to move money between accounts. Customer service cannot resolve anything. Hell to close an account. Terrible rates. Avoid this bank at all costs, better off keeping your money under the mattress.
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February 2023 by Kaylin Turpin
I opened an account today, and Christina assisted it me with it. She was so kind and patient and was able to answer all of my questions. The other two staff members that were working were also super friendly. Excellent customer service. I would recommend banking here!
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August 2022 by ivie shelton
Do not bank here they treat costumers and employees horrible!
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August 2022 by Ivie S.
Do not back here they are horrible to employees and customers. The tellers here are great but management is rude. Never work here they will fire you if you put in a 2 weeks notice. Just watched it happen to a employee.
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May 2022 by Brittany Pelfrey
They are super friendly, awesomely-amazing people. I would definitely recommend banking with IBC!
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January 2022 by Evie Fox
I went in there yesterday to set up a bank account, first time doing it by myself. Christina Bruam was AMAZING! She was super kind and sweet, and especially understanding with me! I appreciate that she took the time to explain everything to me and make me feel good about banking with them!! Christina Bruam made my experience especially great.
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November 2021 by Thumper Rodriguez
I was very happy with the service I received when opening my new account. Christina Baum went above and beyond with her stellar customer service. Her customer service was so impressed that I have sent at lease three new customers to open new accounts.
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November 2021 by Brian Shook
It's easy to do the drive through or hit the ATM, but I do enjoy going inside for my banking needs because the staff is always so friendly, accommodating and professional. Keep doing what you're doing, you're AWESOME!!
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November 2021 by Tyson Matthews
The staff is amazing here, they're always willing and capable of helping me with any issues I might have and I've always received wonderful service while banking with them!!
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November 2021 by Tyson M.
I recently started banking with them and the staff was extremely kind and courteous to me as they guided me through the process. Since then any transactions that I've made through them have been lightning fast and if I ever have any issues they always waiting and able to help me solve my issue. Would definitely recommend banking here as it has been a fantastic experience for me!!
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September 2021 by F C.
avoid this bank at all costs!!! if i could give ibc bank a zero i would. this is by far the worst bank i have ever banked at in my life. they will routinely assess incorrect fees and overdrafts and then when you confront them about it they have the audacity to act like you're out of line and annoying them because you called them out on unlawfully charging you. the branch manager at perkins, christina, is an absolute nightmare. there is another heavy set long haired brunette girl who is even worse. when i complained about their practices and being on hold for 2 hours waiting for customer service the heavy set brunette girl instead of apologizing said "if you don't like it here, then go bank somewhere else." literally no customer service here and outright rudeness. also illustrates her ignorance since i have over 10 e-commerce sites linked to my ibc bank account which all require a 7-10 day verification so its not easy to just switch banks overnight. this bank has caused me sooooooo much stress as i've been recovering from cancer. just avoid at all costs.
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March 2021 by Mozer
Staff is friendly and willing to help. They were very helpful in walking me through some account issues I had. Would recommend!
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March 2021 by Shelly Lee
i've been with this bank for a number of years and the people are always nice and patience also provides the help I need.
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March 2021 by abby b
Emily was very helpful and friendly! Great staff and good environment
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March 2021 by Kevin Geen
The staff is super friendly and they also know me by name. Love doing business with them.