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July 2025 by Michael Grigsby
Wonderful customer service, very clean facility and extra friendly staff!!! Hands down would recommend to anyone. We will be staying here again.
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July 2025 by Audrey Rossler
The rooms are HUGE, and the lobby is so clean and well designed! My son walked in and said “Wow! This is fancy!”
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June 2025 by Lacy Baines
We stayed here for 3 nights. Room 209
Cons: The rooms need a a good deep cleaning. Especially the walls! There were stains on the wallpapered walls above the beds and in the bathroom around the toilet area/Trashcan area. The air conditioning is so noisy and kept us up at night. There was also mold on the air conditioning where the air blows out see attached pics.
Pros: the Staff was friendly and helpful. We had a tornado warning and they did very good keeping us informed.
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May 2025 by Will Wheeler
Very nice
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May 2025 by Bill Curley
Very Plesant stay, rooms are comfortable and clean. The staff is extremely friendly and professional.
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May 2025 by Q8RV
Hotel San new but it’s not the clean. The cleaning service is very weak.
The reception smell, bad smell egg even at night
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April 2025 by Cyntia Allen
Front desk staff was fantastic. Very friendly and helpful.
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April 2025 by Alexa Stephens
Great customer service. All employees were so accommodating and welcoming.
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April 2025 by Bethany Yaroma
The ladies that work here are the best! The manager Gloria is wonderful!
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April 2025 by Eric
Overall, it’s a pretty decent newer hotel in a good area with easy access and really good coffee close by. It is your typical Springhill suites hotel and layout.
There is not many channels to choose from on TV and the Internet based free apps like HBO and Showtime did not work due to network issues.
The water flow on the sink is extremely low and water saving and makes it almost unusable. I found myself shaving and washing my face under the bathtub nozzle.
There are a couple issues I have with Marriott Springhill Suites in general after staying in at least 50 different properties and hundreds of nights.
1. 99% of the time the design of the shower door leaks water onto the floor. I’ve seen multiple modifications to this problem at different locations. I hope the original designer was fired.
2. The desk has a sliding glass partition, which I guess is supposed to cut you off from the sleeping area, I’m not sure why because the glass rattles sometimes and at this location it rattled with every footstep.
3. For me, there’s almost nothing edible at the free breakfast and sometimes I just have a glass of juice and a yogurt, but the cranberry juice was out. It could use improvement across the chain.
4. It’s hard to see the TV for the person sleeping at the bed close to the AC unit.
5. Frosted glass bathroom sliding door lets all the light through when someone goes to the bathroom and you’re trying to sleep. It also makes noise, but is space saving.
6. Tiny square shallow bathroom sink, get dirty easily.
7. Tiny pool, why bother? Hot tub would get more use.
The good:
1. Mostly newer properties, clean.
2. Decent size room with good layout and walk-in closet, multifunctional seating area.
3. 52” tvs
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May 2024 by Lauren Brown
TERRIBLE CUSTOMER SERVICE!! I will NEVER give Marriott my business again due to the service from the employees at this hotel location and Marriott. Highly recommend staying and giving business to a different company!
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May 2024 by Jessica Sammons
Awesome rooms. Good beds. Nice place to stay.
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May 2024 by Heidi Daughan-Foster
Upon entering we were pleasantly greeted by Carlos, GM. He was very friendly, helpful, professional and courteous!!Rooms: Very nice clean and comfyNearby activities: Grocery stores, park, Botanica Gardens, restaurants close
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May 2024 by Derek Smith
We arrived at midnight as the last to check in and was greeted with by the front desk clerk immediately by name. The room was exceptionally clean and organized. All the staff was friendly and spoke when they walked by. Sunday when checking out the General Manager Carlos was at the front desk greeting the guests. He thanked us for staying and asked if everything was exceptional? The customer service and customer experience was” second to none!”Thank you Carlos for setting the bar in Stillwater! Highly recommended as your first choice to stay in Stillwater! 10 STARSRooms: Exceptionally clean and organized!Safety: You can let your kids walk to the car without supervision and not worry asa parent.Noteworthy details: Walmart across the street and just a couple miles from the OSU campus. Quiet and away from the noise of downtown.
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April 2024 by Cactus Traywick
The staff were so accommodating and they never stopped helping when I needed it. they let me use their printer for last minute fixes on my presentation for a project. You should book with them it's the bestRooms: AmaxongNearby activities: There is a Walmart, Dutch bros and a sonic in walking distanceSafety: There's no way they'd let you get hurtFood & drinks: Breakfast was amazing and they had a little shop where you could buy snacks
