Ulta Beauty is a US-based beauty retailer offering a wide range of products from over 500 brands, including exclusive collections. The store provides a variety of services, including hair, skin, makeup, and brow services, as well as ear piercing. However, some customers have reported negative experiences, citing long wait times, disorganized stock, and unhelpful staff. On the other hand, some employees have received praise for their exceptional service, including Kelsie, a benefit brow stylist, who has been commended for her attention to detail, friendly demeanor, and excellent work. Overall, Ulta Beauty offers a vast selection of products and services, but the quality of customer service can vary depending on the location and staff.
Kaeley is a great hairstylist didn’t disappoint! I got curtain bangs and layers and they were amazing! Thank you!
July 2024
Have the products I need. It's hit or miss on getting people to assist when in store.
May 2023
Excellent online pickup. It's so easy to get your order. They also have a great salon with a whole range of services. Their brow people are always amazing.
