Ulta Beauty is a US-based beauty retailer offering a wide range of products from over 500 brands, including exclusive collections. The store provides a variety of services, including hair, skin, makeup, and brow services, as well as ear piercing. However, some customers have reported negative experiences, citing long wait times, disorganized stock, and unhelpful staff. On the other hand, some employees have received praise for their exceptional service, including Kelsie, a benefit brow stylist, who has been commended for her attention to detail, friendly demeanor, and excellent work. Overall, Ulta Beauty offers a vast selection of products and services, but the quality of customer service can vary depending on the location and staff.
Ana was my absolute savior! I needed help finding a full face of products and her expertise solved all of my problems in less than 30 minutes. She listened to all of my preferences and never judged me at any point. Ask for Ana!!!
April 2026
Kaeley H. in the salon is amazing! Best haircut & deep conditioning treatment. She explains how to use the products that she uses that will best benefit your hair.
January 2026
Ana was very helpful in getting me shade matched and finding a good foundation that was in my budget!
