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December 2023 by D B
Make sure you bring your old parts when buying new. I've repeatedly got the wrong parts.
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November 2023 by James Wilson
Good team here, just caught them on a very busy day but they had everything I needed and when it was my turn they were happy to help.
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November 2023 by Janese Hoffman
I had to replace a battery on my Ram 2500 truck. They carried my old battery in and the new one out as they are heavy. I appreciated the help.
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November 2023 by Sonja Edwards
They had what we needed, they now have a self checkout option, but it was still slow to check out , they were understaffed.
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September 2023 by Rafael Rivera Baez
We showed up on very short notice as they were closing for a headlight emergency and Renee saved the day amd helped us install it in the dark. 10/10 service
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August 2023 by Kristina Doyle
A guy named Johnathan helped answer questions about my friends car door that wouldn’t close and helped me find a solution to the lights turning off until we get it repaired.
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August 2023 by James Davis
Thank you guys for helping me figure out what was going on with my battery.
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August 2023 by Anna Ardy
I was having trouble finding the bulbs I needed. Jonathan knew exactly what I was looking for! Thank you!!
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August 2023 by CHERYL SPEARS
Stopped in to have mower battery checked. I thought it was dead. Turned out it was fine.
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July 2023 by Becky Cole
Store manager receives 1 star for how he handled himself and the situation. Young man that installed my battery incorrectly gets 5 stars for doing the best he knew how.
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July 2023 by Chris Ogle
These guys know their stuff and treated a traveling Vet right.
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July 2023 by nickneal7
*conflict resolved* To get a refund one must contact corprate.I have been a customer of AutoZone in Tahlequah for several years, but I have recently decided to stop shopping there due to a number of issues. On several occasions, I have ordered the wrong parts and had to return them. The staff has also been unhelpful and unprofessional on several occasions.One time, I ordered a part for my car and it was the wrong part. When I brought it back to the store, the staff member who helped me was rude and dismissive. He told me that I should have known better than to order the wrong part and that it was my fault for not checking the part number. I was very disappointed with the way I was treated and I decided to take my business elsewhere.Another time, I went to AutoZone to get a battery for my car. The staff member who helped me was very unprofessional. He was on his phone the entire time I was talking to him and he didn't seem to care about helping me. He also tried to sell me a more expensive battery than I needed. I was very frustrated with the way I was treated and I decided to leave the store.I have had other similar experiences at AutoZone in Tahlequah. I have found that the staff is often unhelpful and unprofessional. They are also not very knowledgeable about the products they sell. I have had to return several parts that I have purchased from AutoZone because they were the wrong part or they were defective.I am very disappointed with the service I have received at AutoZone in Tahlequah. I would not recommend this store to anyone. There are other auto parts stores in the area that have better customer service and more knowledgeable staff.***added 6/14 autozone reached out and found the parts that i had problems with and offered to refund. Will update again once and if this happens.
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July 2023 by Rosalena Mellowbug
Bought some auto parts here....helpful staff.
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May 2023 by Jarrod Peterson
Knowledgeable people and very friendly
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May 2023 by Jennifer
I was amazed by the customer service I received here. Above and beyond, 5 star service. The District Manager waited on me. He checked my battery, replaced it and even installed it. I was traveling through on my way to Dallas.Everyone working there was courteous and efficient.I am grateful for their kindness and help. Awesome store!
