Tommy Nix Auto Group is a business that has received positive reviews from its customers. The reviews highlight the great customer care and the extensive collection of vehicles available at the dealership. Customers have praised the excellent customer service provided by the Parts Department, who went above and beyond to find a needed part. The staff is described as friendly and helpful, with a focus on resolving issues quickly and communicating well. The pricing for the work done was found to be comparable, and the staff met the quoted timeline. Customers have had a great experience when purchasing vehicles from Tommy Nix Auto Group. The salespeople, such as John, Michael, and Michael Moore, were helpful, knowledgeable, and did not use high-pressure sales tactics. The customers felt that they were able to get the best deal possible and were satisfied with the overall experience. The reviews also mention that the trade-in and sale prices were fair, and the dealership did not try to add any unnecessary fees. The staff was also described as low-pressure during the finance process. Overall, Tommy Nix Auto Group has received positive feedback for its customer-focused approach and fair pricing.
New review 8-27-2024 Called Parts Department. Excellent customer service. They didn’t carry the part that I was looking for, but found someone who did and provided the part number. That’s going above and beyond! I truly appreciate it!
August 2024
Hands down the best car buying experience we've ever had, and we will be returning. Highly recommend Ryan Pratt.
June 2024
Quickly resolved issues and communicated well. Cost was comparable for the work done. Staff was friendly and met quoted timeline.
