-
February 2024 by Nathaniel Smith
Tammy at the front desk is very polite,courteous, and very helpful with directions to the area. The room was clean and the bed was comfortable no complaints I will book again in months to come!Diann Smith (College Station, Tx)
-
February 2024 by Michelle Flores
My stay was overall comfortable.Nearby activities: Winstar world casino
-
February 2024 by Terry Shilling
The breakfast was horrible. Nothing was fresh the oatmeal was dry. And crusty ..should have paid a little more to stay at the Winstar .
-
February 2024 by David Baker
Close to Windstar Casino for a lot less money than there Best Western has friendly and helpful staff clean and comfortable rooms and many amenities I stay there everything I go to
-
February 2024 by Jennifer Moore
Room was very nice and clean. The desk clerk was super friendly. Look forward to staying there again.
-
January 2024 by Mark Carnell
Nice room, quiet facility. Convenient to our destination. Breakfast was great!
-
January 2024 by Gary Lusk
Friendly
-
January 2024 by Gale Beatty
Way over priced. 340$ for one night. No shuttle to the casino.Walkability: About a mile to the casino.Food & drinks: The breakfast was just bad.
-
December 2023 by Jan Battin
Didn't stay here, but kept circulating to the operator. Finally on 3rd time someone answered. I said I was wondering if anyone worked there. She said "you only called 2 other times and I'm only one person". She could have responded any other way other than rude!
-
December 2023 by lllKasey Jonefs
I stay all over for work. Gave this one a try to stay out of Texas and very impressed. Nice staff, clean room, decent breakfast, and best of all GOOD WATER PRESSURE!
-
December 2023 by Jessica Shannon
I always give credit where credit is due, and nothing makes you feel happier than after a long driving arriving at a hotel with a friendly & cheerful front desk! Susan was amazing! Worked with us & made check in a breeze!!! Customer service is my biggest priority when traveling for work and I always appreciate a hotel with awesome service! Thank you Susan and Best western!! Def stay here…plus awesome distance to the casino!!!Nearby activities: Winstar casino
-
October 2023 by London Whitlaw
I am having a bit of an issue with getting the hotel to refund a stay that was cancelled upwards of three weeks prior to the date reserved. I was not able to recall the name of the person I spoke with to cancel this far out, and I didn’t have a cancellation number. We are in hotels on average 5-6 times per month, and never have problems such as these. After waiting almost a week to speak to the woman I was told to speak with, I am now waiting for a call back from the general manger in hopes that they will make this right. We have several other stays planned there for ourselves and clients, I would hate to have to change all of those reservations in fear that billing won’t handled appropriately should plans change. I Will update with the outcome, until then I would just be cautious at this property if there is a chance at your plans changing.Update: a charming response posted here, but still no contact from managment as requested.
-
September 2023 by C M.
Friendly staff at desk and phone. Need to do some serious follow ups on cleaning staff.
-
August 2023 by Bea J
First time being at this location and I was very impressed. Customer service at the front desk was great. The hotel smelled clean and fresh, and the room was very nice and clean. We definitely enjoyed our stay and will be back for sure!!Nearby activities: Very close to Winstar
-
August 2023 by S O
Spacious and clean room. It was a very close location to Winstar. Hotel was decent, nothing crazy special but good and comfortable. Would stay there again.
