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May 2025 by Marisol Aguero
The wait is forever don’t show up early. They need to have more than one person doing fingerprints. My appointment was at 3:30 I didn’t get called back until 3:40.
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May 2025 by Elaine Beavers
Very helpful staff. Nice, pleasant atmosphere.
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April 2025 by Brandon Torres
I have literally been sitting here waiting for identigo for in a hour they have only 1 person working🙄 but have over 40 people scheduled for today fingerprints I don't recommend this place to anyone especially if you have work to go too I will not come to this place
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March 2025 by Sid Martinez
Great customer service
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March 2025 by Paula Rawls
Waited from Tenish to twelve thirty for AAA. NO SHOW UNTIL AFTERNOON. COST OF TOW 347.85. PLUS, CAB FARE, 50.00. I NEED COMPLETE REIMBURSEMENT. 400.00 dollars.
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March 2025 by Monk Keetah
Clean, quiet place, friendly staff. 4 stars for them making it known DO NOT BE LATE or appointment will get rescheduled, however when my appointment time was 20 minutes in the past and I'm still waiting to be seen... I expected a prompt visit & it was not. Otherwise, no complaints
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February 2025 by Joe
Called during snow storm and was pleasantly surprised when told they'd be able to help in a couple of hours. Aaa Called back an hour later and let myself know to call back after 8 the next morning and they MIGHT help ,week ago or so they couldn't tell myself after several conversations with staff and hours when my expensive battery in my van expired and I should just suck up and buy another.their batteries have 3 year warranty interstate which I purchased from my mechanic at half the price has 5 year warranty. Aaa really going down hill.may switch to my subaru new car road assistance they showed last night like promised.
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February 2025 by Tu Le
Late by 5 minutes and told me to reschedule for tomorrow or later.
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November 2024 by Richard Winton
Very helpful.
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November 2024 by Tonja Pipes
I work for a tow company and have been around this stuff my whole life. Never have I ever had a driver cut not one but 2 people off in the matter of within a mile. Not looking barely using a blinker and then thinks it's funny that he does it. Old man gonna catch some hands next time.
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November 2024 by Shirley Nelson
Teri Keeth, was very helpful also answer all the questions I had. Very polite.
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September 2024 by Lysbeth Fernandez
On Wednesday August 28, 2024 I found myself with a flat tire on the southbound section of highway 75 in Tulsa, OK. At 5PM I called the AAA roadside assistance on my card. The person I talked to wanted to know what address I was at I explained that the highway is elevated where I was located. I could see two exit signs ahead of me.They were labeled 4B & 4C. I travel in that area and know that the first exit go to the Broken Arrow highway
51 and that the next exit takes you to 7th Street, down town Tulsa. The dispatcher said someone would be there in an hour.
It was 90 degrees, I had no water and no tow truck had arrived. I called the roadside assistance number again and was told my order had been cancelled. To say I was distraught at this point is to say the least. The dispatcher told me she didn't know why the first order had been cancelled. I was very upset and said a few things that I would have rather not said. I told her I was without water, it was too far away for me to walk along the side of the road to get to the next exits. I did not feel safe doing that. I was incredulous when I was they could get someone to me by 8pm. This meant I was going to have to be stuck in the 90 degree heat for another two hours if I was lucky.
When 8pm came and still no tow truck or communication from you dispatch center. I called to the Oklahoma highway patrol.In less than 30 minutes they were on the scene. They gave me a bottle of water to drink and I could stop shaking. By 9pm they were able to get a tow truck for me. They had spent more than 30 minutes trying to get through to your dispatcher who told them their phone was ringing off the hook.Perhaps you need to get more phone lines and people to answer them.
Your roadside assistance at least in Tulsa is a Joke. I was able to see your dispatcher left me a phone message. I was totally unaware they had called. When someone didn't respond to those calls why didn't they text me instead of blowing me off.
I wouldn't wish that nightmare on anyone else.
no photos
Your system would not let me post this nightmare experience
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June 2024 by gerald heller
Went to set up an Alaska cruise in their travel agency. I'll reflect on how it went after the fact
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May 2024 by Kari
Staff never truly welcoming there. This visit was pointless...was supposed to be for IdentoGo service which had to be sch'd online yet the machine at AAA was known to be broken at least a day or more before my appt yet neither they nor anyone from IdentoGo notified me...annoying waste of time. Forget calling IdentoGo as their CS staff is even more unfriendly and useless.
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May 2024 by latonya johnson
Rose Dimalo is the best!
Knows her business & works hard to satisfy her customers.
