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February 2024 by Melissa Armstrong
My family and I have been with Arvest Bank for over 30 years. We use them for almost all our banking needs. The only regret is they have closed a few convenient locations near me.
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January 2024 by Francisco Martinez
Ray was chill and answered my questions. Had some good laughs and bonded over anime. Ray even connected me directly with a mortgage banker!
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July 2023 by Tobie
I've never thought about leaving a review before, but Carla was so awesome that I'm writing one in my car! She's just so sweet, efficient, and helpful!! She really wants to ensure everyone has a smooth and positive experience at Arvest. Overall, I always have a good time at this location. No one has impressed me enough to write a review before now, but their staff is always phenomenal. I typically use the drive thru and it's nothing to rave or cry about. The best experiences I've had were when I went inside and really interacted with the staff. It's not in a bad location despite the atmosphere a mile down the road. I always feel paranoid when walking out with money, but I've never felt unsafe! I just wish they wouldn't make you come inside for large withdrawals!!! I understand that their policies are to protect us, but I'm not a fan of that one. I'm sure that's an Arvest wide thing but idk. Anyways, good location! I've been going for years and I'm not sure why they have 3 stars.
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November 2022 by Sandra Hardy
Called to speak with a customer service rep.. was on hold waiting for over 15 minutes, finally I gave up and hung up. I give zero stars
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November 2022 by Sean Ryan
Had to open an account for my business and the branch manager Morgan went above and beyond to make the experience both easy and dare I say enjoyable?! Can’t recommend them enough!
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August 2022 by Alex J
Ms.Acosta here is a heartless bank manager that will make sure you pay every single overdraft fee you incur even when the bank is a week late charging them to you. Tellers tell you they should have some leeway because it was only 1 day late but Ms Acosta has no leeway for anyone. Must want to keep making her bonuses Making sure everyone pays absolutely every absurd overdraft fee. Heartless terrible banking customer service and I hope you get no helpfrom a manager when you need it.
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February 2022 by Alisha Mills
The staff was very rude ?.. how can you be rude when you messed up and didn't give me all my change back.. you would thank the number one bank in tulsa would have higher standards. I bet you dnt for get your change do you phil
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January 2022 by Brenda Carter
Concidering arvest can't seem to put our money in the right account. No excuses accepted. Just fix it like it should have been. This issue has caused my husband to leave work TWICE to get it fixed. I do believe that the bank should compensate him for it in some form or fashion. That would be the right thing for Arvest to do.
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November 2021 by P Cole
Staff was extremely helpful answered all my questions and provided service over and above my expectations
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March 2021 by Bailey Jones
Arvest is quite possibly the worst run financial institution I’ve ever worked with. From fraudulent low balance fees, to erroneous inactive account charges to not having anyone to help with online account issues.Avoid at all costs. ALL COSTS.
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March 2021 by Nate Fansler
I've driven to two different arvest locations that had closed lobbies. What is going on? Update your Google listings!!! It would be nice if this was accessible information or if you could directly call a branch rather than being on hold for a call center that doesn't have answers. How is my credit union so much more accessible than a private bank?
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March 2021 by 《Fnaf-Afton》 Michael lindsey
Lobby closed. Nice of y'all to answer the phone to tell me that instead of me going all the way up their to find out.
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February 2020 by Joseph Gladski
Worst Arvest location I have ever been to. This is consistency the slowest bank I have ever dealt with. Don't go here if you're in a hurry.
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December 2019 by Donnie Ray Sharp
Cashier (with visible tattoos) made a $500 "error" at my expense. Good thing I was paying attention and checked the receipt... because it certainly wasn't any concern for him. Took him and the bank manager several minutes to correct the "mistake", during which I was told I needed to have a "nicer tone" or else the bank manager would "call the authorities". In hindsight, this was probably to keep ME from calling the authorities. At no point did either of them actually apologize for the "error", the money they had attempted to steal from me, or all the time that would have been wasted if it had been caught later (or the small amount of time it took when their "mistake" was caught immediately)... not once did they express regret or contrition... and I should be nicer about the whole thing... The bank manager was straight up ghetto-looking... he and the tattooed cashier likely make several "mistakes" a day and split the proceeds at the end of the shift. What a shameful, disgraceful excuse for a bank branch. I was there to deposit into someone else's account... I shared with her my experience at her chosen bank. I do not currently have, nor will I ever again have, an account with this P.o.S. bank.
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November 2019 by Roo Poo
Opened an account and can't get to my money or get to online banking because guy put my social security number in wrong and they use that as password and verification. Had to take off work to open it and now have to wait for Monday and take off work again to fix their mistake bc they verify everything with social security number over the phone and since the guy put my number in wrong..... worst bank ever. Would give 0 stars if i could.