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November 2024 by No No
The people are nice enough. I'm just so tired of the only solution to fix any billing issue is to "call customer service" I'm tired of talking to robots and unhelpful over-the-phone customer service people giving you the runaround.
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November 2024 by Mark cavins
Angelica
Was very helpful and may have saved our marriage
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November 2024 by sheriffofmayberry
I went in to add the international day pass to my plan. I didn't have to wait at all, and the experience was great!
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October 2024 by Steve OBrien
Alex resolved a voicemail issue I’ve been having in less than 5 minutes! Fantastic service and really nice guy!
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October 2024 by Daniel Ketchum
Angelica and Alex are awesome. See one of them for attentive assistance to your cell phone needs or issues.
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October 2024 by Margaret Morrison
She was very polite and understanding as I had questions regarding my statement..also helped me with payment at the kiosk.
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October 2024 by J Brown
I had a desperate situation resulting for a rare catastrophic failure of my Apple iPhone 12 Mini. The original Factory battery failed and nothing was working to revive my phone. The Apple Store and all certified repair facilities could not get to me for several days, but my professional activities required being able to send and receive calls immediately. (I was in communications with those impacted by the recent Hurricane Milton.) Angelica Perez, my Sale Consultant was "A-MAZING" - wait that is not strong enough. "Legendary" would be more appropriate! Angelica listened to my situation, assessed the needs and carefully identified a solution to have me upgraded into a new devise. Angelica was friendly, efficient, and very knowledgeable in getting me quickly set-up and restoring EVERYTHING from the Cloud. I don't know whether Angelica is my hero or an "Angel."
I would HIGHLY recommend this store location!
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October 2024 by kamlesh kumar
My experience with AT&T has been awful. The network is unreliable, with frequent dropped calls and slow data speeds. Customer service is even worse—every time I call, I’m either transferred multiple times or given the runaround without any resolution. The billing process is confusing, and I've been overcharged several times. I expected better from a major provider, but this has been nothing but frustration. Definitely looking for a new carrier.
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October 2024 by Joan Wyatt
Daniel was a gem to help me solve issues with my new 16 phone.
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October 2024 by Pen Alias
TERRIBLE CUSTOMER SERVICE!!!! I wanted to rip my hair out leaving this store. Not only is the customer service embarrassingly bad, what's worse is that the employees don't even know how to work iphones. I would rather eat my own vomit than ever go into this store again and deal with the horribly rude employees. T Mobile is ten times better with better humans. Shame on you.
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October 2024 by TheMarla C
Angelica is rude and not helpful on devices you sell here
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October 2024 by Jerry Cockrell
Summer was awesome. She was very professional. Has a very pleasant personality. Ask for her when you visit.
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October 2024 by Bethany Heckman
Daniellll!
Me and my sister came to this store after leaving another AT&T store that was very disappointing and we were far from disappointed here.
Before we even got out of our cars we saw Daniel in the store with a big ole smile to greet us at the door. He was very helpful and informative even of things i didn’t initially come to the store for!
He was awesome to talk to and made the transaction enjoyable.
Thank you for all your help Daniel!
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October 2024 by Abigail
Customer rep was very helpful and caring with accurate speed and service.
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October 2024 by Janyla Jeffers
summer did an awesome job when I visit the store the other day she answered all my questions and concerns
