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December 2025 by Rachel Walton
The staff at this location was super rude. I understand they have long days where people are often unkind however I felt this was unnecessary. After returning to the location to see what could be done about a careless mistake their staff Roger made when rushing through our transaction, the first male associate was condescending as soon as we walked in the door, made my sister and I feel stupid and snapped at us saying we should just swap phones and “whoop” it would be done. He tried to grab the phone out of our hand and swap it too to demonstrate which was weird and honestly a liability. We thought Roger would solve his own problem and he did talk through things in a calmer tone than the first guy but when we mentioned one of our phones had a screen protector that we purchased FROM them he put a new one on the swapped phone but then took my sisters phone out of her hand and ripped the screen protector off, acting like he was doing us a huge favor. As I said, I’m sure they deal with some tough situations but the attitude of the staff was definitely not worth the wait for us. Ultimately, they did not fix the problem and we spent an hour on hold with customer service who did fix the problem and was a lot kinder about it.
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December 2025 by JC Voss
I should've hear first that are going to the other stores.
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December 2025 by Brandi Murray
Great store to deal with! Great staff
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November 2025 by Darnell Williams
11/17/25
The laziest most unhelpful AT&T staff and manager I have ever dealt with. Do better AT&T.
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October 2025 by Sarah Holland
Not a good experience in comparison to other AT&T stores in Tulsa.
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October 2025 by Gail Yvonne Wilson
The Customer Service with Summer was very patient & kind.
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October 2025 by Chris H
Summer helped my wife. Wife loved her flip 4. Wanted a flip 7. Summer guided us trough options but wife loves the folded size. Summer sold my wife what she wantd the flip 7. Summer was a gem to work with and above all My wife is happy. Thank you Summer!!!
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October 2025 by Sean Moon
Gage is awesome! Very helpful! Best customer service at this location. Daniel is also the best!
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October 2025 by Jay Baggett
Skip this location for sure. There were just two people working when we were there. Four customers were waiting and two others just left rather than joining the wait.
The man, Roger, who came to help us, after our 30 minute wait, was extremely rude. He rushed through his instructions to my husband, who very obviously is over 80, for resolving the problem. He said that all he was obligated to do is make sure he could receive and make calls and texts. He could/would not provide technical assistance. Both of us have been AT&T customers all the years we have had cell phones, 20 to 25 years. I have never been treated as rudely from a customer service representative.
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October 2025 by Cody White
PJ was great! I went in after talking to someone at customer service, and he was able to get me a better deal and better phones than they did. I will definitely return to see him!
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September 2025 by John Angus Rupe
Angelica really helped me
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September 2025 by Marty Cloyd
Gage at 41st and Yale is the dude. I’ve been buying Apple phones since they came out and he’s by far the most fun and knowledgeable person I’ve had. Go ask for him you won’t regret it
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August 2025 by Susan Waring
I was very satisfied with summers help. I am so thankful she was the one who helped me. I couldn't have been in better hands. She new how to help me and when I ever need help again, and I'm sure I will I will go back in and ask for summer. She is the best.
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August 2025 by Jerry Ewen
Roger is a cool dude and very knowledgeable. He's approachable and affable. He's the kind of guy that you can relate to and does a great job trying to upsell without being pushy about it. He seems genuine and authentic which isn't very common these days. If I could hire Roger I would. I want friends like this guy. He's likely a huge impact if not the main reason this location has the highest reviews in town.
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August 2025 by Renda Wallis
I arrived at the store last night in a very bad mood after a one hour phone call with AT&T. I left, less than an hour later, with my good mood restored, thanks to Daniel H. He was friendly, knowledgeable and efficient. I would recommend the store, and specifically Daniel H, for any AT&T customers. (Thanks again, Daniel!)
