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October 2023 by Miranda Byford
Horrible manager James and District Manager Trey. I have contacted corporate and the franchise owner on how I was treated. I also contacted the BBB. My membership was canceled due to a made up excuse and me complaining about the bronzer spray bottles that keep breaking. I was informed by their employee that when we originally signed up that I could bring my daughter and come unlimited amount. Come to find out the employee was new and didn't know the rules. Now Trey has canceled my fully paid for membership without my knowledge and no money back. I have also came into the store and seen James argue with customers as well. I also came in when James was in the back talking to his boyfriend and I had to open the door several times and yell hello to get him to come to the front. I called customer service to voice my complaints and was hung up on. Don't waste your money or time going here.
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September 2023 by Lisa Akard
James, manager, is great! He is friendly, welcoming, pleasant, and keeps the salon in excellent condition ensuring everyone has the best possible experience. James consistently puts the customer first. ? Service: Tanning
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August 2023 by Jana Vaughan
Love everything about this place. I have a lot of inflammation and arthritis and it helps with that so much.
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June 2023 by Susan Williams
Love to tan here employees are all very nice and everything is so clean
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May 2023 by Jessica J
I have used this location 3 times (I usually go to my location in Jenks) and I’m really unhappy with the front desk. All three times I’ve just been harassed to the point of bullying and arguing to buy the tanning lotion. I try to politely decline (I don’t like tanning lotions) but have been argued with, spoken nasty too, and the people are legitimately angry.But this last time was just crazy. A man with sort of shaved eyebrows and very thin and pale started in on me about the lotion. I politely declined and then he told me I have to have it because I’ll tan 70 percent faster. I told him I was ok with just tanning at my normal rate and I don’t need it. He then proceeded to argue with me and acted like I wouldn’t be allowed to tan without it. I just held my ground, took his bullying and bad attitude and legit anger because I wouldn’t buy it, remained polite (which honestly I shouldn’t have to do in this situation. So unpleasant and stressful) but it didn’t end there. He then told me I could only tan for 6 minutes instead of the 12 minutes I requested since I don’t obviously care about being tan!When I said ..um..WHAT?! He then backed up and said that the bulbs were new so that’s why I could only go half the time. But that is NOT what he said at first.I mean it was just beyond! If I didn’t have the unlimited tanning I’d be very upset about it.He then refused to turn the machine on, forcing me to get dressed and go out there and see what was wrong, he kept saying just a few minutes and kept me waiting for about ten minutes while he talked on the phone. He was just being a j*** because I didn’t buy the lotion.If this was just a one off I probably wouldn’t complain but as I say, it’s almost non stop harassment when I go in and I refuse to buy the lotion, 3 times now. All different employees each time harassing me and not taking no for an answer. Again..this isn’t just asking me if I want lotion, I say no then we move on. This is not taking no for an answer, arguing, being mean and nasty when I hold my ground, pushing me into it, me standing there and defending my choice not to buy the lotion.I go to that shopping center quite a bit and usually like tanning after shopping but I’ll not go there again . I do not get harassed like this at the jenks location nor at the one on 91st so it seems to be a problem with just this particular place and I’m thinking of calling corporate.I should think palm beach would be satisfied enough that I pay $100 for the all inclusive package every month. Not sure if the manager is putting unreasonable demands on employees to sell this lotion or if they just have bad employees but it’s bananas.Service: Tanning
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April 2023 by Stephanie
Very clean and peaceful. The tanning was great and so was your associate.
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April 2023 by Ashton Reynolds
The 61st street Palm Beach in Tulsa was AWFUL. The lady that checked me in was so beyond rude and made rude comments for no reason. Not to mention that her and the staff were literally RUNNING around in the building. This was the first and the last time I will ever visitService: Tanning
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April 2023 by Teddi Jean Tusler
Staff was helpful in explaining my spray tan options.
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April 2023 by d t
Great experience and friendly staff
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April 2023 by Ashton Anglum
The 61st street Palm Beach in Tulsa was AWFUL. The lady that checked me in was so beyond rude and made rude comments for no reason. Not to mention that her and the staff were literally RUNNING around in the building. This was the first and the last time I will ever visitService: Tanning
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January 2023 by mercedes jacobs
Good beds, wouldn’t go for the sauna. Traveled past two locations to try the sauna and was disappointed. Tried 3 different times different ways and it never gets hot enough. Some of the beds are hotter than the sauna. It takes almost 2 hours to get the sauna somewhat warm. Not worth the extra travel for. Good tanning beds!Services: UV tanning
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January 2023 by Julie B.
They have hit my account more than once for offers I agreed to on a one time only charge - shame on me, but after the first time they said it wouldn't happen again. And it did for almost $100 for a monthly package I never would have signed up for. And of course they don't take cash to stop this from happening.
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November 2022 by Double Doc
DO NOT GIVE THESE PEOPLE YOUR CREDIT CARD INFORMATION. I signed up for what they claim was a "no commitment" 1-month, unlimited membership and agreed to pay $79 for the month. They zapped my credit card for more than $300 and placed me on monthly autopay. After trying to work with them amenably, I was forced to contact VISA to report the fraud and cancel the card. BEWAREServices: Sunbed tanning
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October 2022 by Ashley B.
Love this location, my favorite staff members works at this location too, so double bonus Salina. Thank you for making my experience amazing!
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August 2022 by Amanda Harbison
Rude employee treated me d*** when asking about a spray tan. Never had one before and just wanted to know how it worked.Needless to say I did not go there