-
June 2024 by Patti Techanchuk
Very personal touch from the sales person Misty AND the store manager and the explanation of ATT Internet service compared to “OTHER” local providers. Such as.. but may not be, COX…. I don’t know about you but if you don’t understand the way fiber optics works, stop by the 101st and Memorial ATT store and find out EXACTLY how it can serve you better than the local brands. No more frustration with outages even when there is no storm!
-
June 2024 by Mary West
I went to the at&t store to purchase a new cell phone. Misty, the lady who helped me, was no only helpful, but was very courteous and professional.
-
June 2024 by Emma Girdner
Vince jumped through hoops to fix an issue no one else could. Stuck it out for hours while we had to call department after department and remained pleasant the entire time. 10/10 would recommend.
-
June 2024 by Tina Joyce
The quickest time I have ever encountered when setting up a new phone
-
June 2024 by SR T.
Have been waiting for 22 minutes and still 2 in line
They need more customer service people
-
May 2024 by Dorothy Bruton
He was great through made sure everything
Was transferred to my
Phone & Apple Watch & that I understood how
To use my new phone
-
April 2024 by Christina Ziegenbein
Vince was a great help, fixed the SIM card issue we had quickly!
-
April 2024 by charlene reinking
Vince greeted me at the store and quickly figured out the best phone for my needs. He was attentive to all my concerns and helpful in getting my phone transferred over. thank you!
-
April 2024 by simon knight
Customer service was amazing. Brandon took good care of me. Got everything I needed plus a great At&t experience. Need something ask for Brandon.
-
April 2024 by Connor Langdon
Had an amazing experience with the sales rep Vince! He was very relaxed and nice to work with. I had lots of questions that he answered with expert product knowledge. He even ended up staying with me and my girlfriend after store hours to make sure our transfers went smoothly. If you are looking for an AT&T location in the area I would recommend this one and specifically I would recommend Vince.
-
March 2024 by Alex T
Cynthia was the associate that helped me and she was AMAZING!! Really dreaded dealing with phone stuff today and she just provided the best experience. Go see her here at Bixby if you need help!
-
March 2024 by Emily Hullinger
Vince was very helpful and got everything we needed done taken care of very efficiently and with care!
-
March 2024 by URSULA R HOWARD
Very good service
-
March 2024 by Jerrod Ganem
I usually place my AT&T orders online to avoid having to go inside an actual AT&T location. I wanted to pickup an order and decided it could be quicker if I just placed a pickup order. My order was ready within an hour of placing it.
The last time I was at this establishment (months ago) I waited over half an hour without even receiving a greeting. So I left.
I received a text telling me my order was ready to be picked up. I went into the store and was immediately greeted. I waited a short while before what appeared to be the supervisor or manager welcomed me in and asked how she could help. I explained I had an online order to pickup. I was told someone would be right with me to help. I thought, here we go. It’s going to be a long wait. Everyone was tied up selling phones. Which is great. I just wanted to grab mine and go.
The manager noticed. She quietly walked up to one of her reps (Vince) and asked him to help along with his current customer. The customer was kind enough to allow Vince to multitask and he got everything taken care of quickly and professionally. He even talked me into adding a couple charging cords to my order.
AT&T can be frustrating at times. Overall though, AT&T has always been able to find a way to satisfy my wireless needs. They are the only wireless network I have used. Maybe there are better, maybe not. All I know is that in the end, they will take care of me. To me, that matters a lot.
-
March 2024 by minnie smith
What started off as a small tasks ended several hours later but, it was worth it all!! Thanks to Cynthia, Jamie, and 2 other male employees. As a senior it matters that you get the services you need. Which many times we don’t know what we need. They worked as a team to ensure that the problem got resolved. You don’t find that kind of team work these days. When I say they rally in to help me is an understatement. I left there satisfied with the problem, resolved! If you want results go there…their professionalism, knowledge of the equipment and their customer service is second to none.
