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January 2024 by Bee B.
Worse Customer Service ever! Tried to make a payment a cash payment for someone else's account and they refused! Glad I don't bother banking here!
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January 2024 by Joshua T. Suber
.01% APY who banks there? I bank with Bank of America.
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October 2023 by Seval AYDEMİR
The customer service at this branch is excellent. I really appreciate Tanya and Evan going above and beyond to help solve my problem. Thank you!
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November 2022 by Trina Williams
My sister wrote me a check from her bank they told it will be $8 fee for cashing a check from your bank! It would have been different if I had a different check from another bank!
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August 2022 by Casey M.
Almost 30 years as a loyal customer and I can't believe the crappy service I'm getting from Bank of America right now. I went into a banking center and deposited a check made out to my business name with a teller. I showed my ID, entered my debit card, entered my pin, and deposited a check and now they put a hold on it for eight days. This is ridiculous. I gave America is becoming the next AT&T. Unbelievably crappy service. If the app allowed zero stars that's what I would give it.
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June 2022 by Valeriy Mirchev
FYI, this actually has a bank with tellers here.Great service for me!Took me a few bank locations before I found this out...
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May 2022 by JuanK Pagan
Terrible customer service it's true the Stars show that this financial center is really really bad. People around this should all be fired. But anyways if you want you can ask me exactly what happened I'll tell you just take my word for it and take the word of everybody that's being reviewing this branch
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April 2022 by ganev8703
Meanest lady ever!!! I guess they dont need new clients. Hope management do something about it
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February 2022 by Evan Tobin
Came in to set up new accounts. Staff was very nice and answered every question I had along the way. Even questions they weren’t sure of they were able to call the appropriate people and get it sorted.
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January 2022 by Larry Watson
I’ve been with this bank for years and have never had any issues
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May 2021 by michelle dong
I am giving this 5 star to the financial associate Tanya. She is patience and very helpful. Thanks
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January 2021 by W C Sanford
Utica branch has been closed so often.
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August 2020 by Robert Leimer
Worst experience I've ever had with a bank -5 star.
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June 2020 by Dennis Watkins
Went to get auto loan that I payed off lien released payed off over phone 15 days ago was told 7 to 9 days to receive it sold car but need lien release no help what soever said I had to wait for it to come in mail they did not care about my problem
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March 2020 by Michelle Bush
They only ever have one teller helping, but plenty of people working. I might be switching banks soon.
