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January 2024 by Lori P.
If I could give Bank of America a Zero Star, I would!! I arrived in the drive through line (at the 51st and Sheridan location) at 4:55 right behind a white SUV as the closing time was reaching 5:00. I waited patiently until the SUV drove away and I proceeded to the window. No one looked my way and I sat there approx two more minutes when a person in a suit named Jeremy approached and told me they were closed then proceeded to tell me I was NOT sitting behind the SUV in front of me and I had just driven up. Not true!! I even have a picture I took of my deposit slip as I was waiting in line. You can clearly see the car in front of me. Didn't care. They're closed. No appology. I HATE Bank of America and plan to close my account. I even told them I hope they all lose their jobs when this bank closes!!
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January 2024 by Tanner Weishaupt
Somebody might have to put a book down and help me. They are of no use unless you are paying them fees.
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December 2023 by Steven Witzke
One of the best BOA in Tulsa area. Super friendly and great service. Thanks.
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October 2023 by Brady Beard
Bank of America is a corporate greedy bank. The customer service is lacking and you feel like a number. Terrible rates on their savings accounts. Corporate America at its best.
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September 2023 by Alicia Miller
THE WORST customer service I’ve ever received at a bank! Management excuses and condones BAD behavior. Beware before using this location. I’d choose another location over this one.
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April 2023 by B Andrews
There’s a reason I don’t deal with them & I hate that my company does. Why do you have a business line open & then tell customers they can’t use it? I stood there for a while & Cindy came over & told me to go to the end of the other line. Another teller literally told her “you’re not doing anything, you can help her” then Cindy argued with her saying “nobody ever helps me” I felt like I was watching kids argue. Is this how you want to portray your business? What happened to professionalism? There was so much more. I’m not sure I’d Anna is a manager, but when a customer asks for a receipt for a deposit, it’s literally your job to provide one. Instead, she wanted to argue with me & tell me that I need to ask for it first. I’ve never had to ask any bank in the history of ever for a receipt on my deposit. I don’t normally go to this branch, I never will again. I can’t believe this was my experience & I already have no faith in humanity
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April 2023 by Clarese
Very friendly employees good job guys thanks for your service.
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March 2023 by Carly Merrell
Bank of America is the absolute WORST! Never answer the phone and never open when they’re supposed to be
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March 2023 by Josue Sierra
Bad customer service. Cathryn Edwards couldn’t be able to help me out doing some changes in my account. She was very rude and told me to go to another center to get help. I hope this type of issues get addressed…
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February 2023 by Alex J
More like Worst bank IN AMERICA! LOL like how you going to charge $8 to cash a check YOUR bank issued and then make it so I have to wait 2 business days before I can open account so as to not get charged such ridiculous fees.Went from possibly getting a new customer to someone who will tell EVERYONE that comes into my life to always avoid such shady and petty banking practices.Can't hope a bank goes bankrupt more than Worst Bank of America!!Why haven't they made it possible to do like -5/10 because they are so jaw droppingly awful at everything.They ve mugging everyone that walks through their door!
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January 2023 by Gene Bread
Easily the worst bank I have ever had to do anything with, got my new payroll check that has BOA as their bank. Only to ever make me come in to cash my check, so no Covid accommodation to speak and once I get inside after getting my kids out of the car and inside tells me he is changing me an 8 dollar fee. The kid knew better than to ask me at that point if I wanted to open an account so hey if corporate even cares you are the only bank to ever penalize me like this for not being a customer. And after that I never will
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October 2022 by E Lorraine Painter
No one will answer the phone during normal banking hours
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February 2022 by Tao Lin
Every time I go to the bank, I can get a sincere smile and greeting from the staff.
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February 2022 by Malina Mann
I have been calling for over 30 minutes yet no one will answer the phone.
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January 2022 by thomas tucker
I would rate this place a zero if I could. Went through the drive thru to cash a check since lobby is closed and they wouldn't do it instead sent me 7 miles away. Do not bank with Bank of America. They only care about themselves. They are not neighborly.
