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April 2023 by Hunter Brothers
This was my first time receiving help filing taxes, and Knarig helped me every step of the way. She was extremely patient, educating, and gave me great advice for the next year. I'll be going to see her forever!
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April 2023 by Cole Cook
I'm not impressed with the customer service or work of the location my fiancé and I visited. We found out we owed quite a bit of money and requested our documents back so we could see another tax representative I was recommended to try and lighten the burden. When we arrived at HR Block to pick our files up the woman that spoke with us was passive-aggressive and standoffish. She did give some sound advice about W4s, but once she realized we would take our needs elsewhere we ceased to exist. No eye contact, short tone, and a guilt trip about how they spent hours of work on our return, which couldn't have been true because our tax situation is relatively simple.When I also mentioned that the return was incomplete due to our home sale income not being included, she said it was our fault for not turning in the correct documents. I told her that communication is a two way street; my fiancé originally asked them to tell her what they needed simply because she doesn't know. They never did, despite talking with her about potential home deductions at their original meeting and providing them other home related documents. She smirked and rolled her eyes. So attention to detail is also lacking. On top of that, she tried to make the case that we were done a big favor by filing us as married-joint which "she did not have to do." The tax representative we saw later showed us it was a difference of $50 between that and filing us both as single. That's extremely manipulative.Thankfully at Jackson Hewitt we had a better experience. We saved $700 on Oklahoma taxes, were able to add deductions to our home were told at HR Block that we weren't able to, and we saved $200 on filing. So all-in-all about $1,000 cheaper going elsewhere. The cherry on top: the rep took the time to answer my fiancé's questions and guide her through the process.
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April 2023 by Adam s
Great, friendly, professional service at this location. I will use them again.
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February 2023 by Andrew Scott
My tax preparer was very knowledgeable and was able to handle a fairly complicated return without difficulty.
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March 2022 by Grace Cook
Doris McKinzie is THE reason we have filed with H&R block for nearly a decade! As our family has moved states twice, had career changes, and added a child, Doris has been the contast we depend on each tax season. She is a blend of decades of experience and professionalism, mixed with the trust and comfort of a friend. She asks the questions and find things other people miss to get you the best refund! She sets the precedent for quality tax service!
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February 2022 by Erica Rice
I love Mrs.Doris working with her for a while she amazing
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September 2021 by Dorothy W
Carla is simply amazing! She is an extremely competent tax advisor and I have 100% confidence in her work. Carla is caring, patient, and a true pleasure to work with. I feel so very fortunate that our paths crossed and will absolutely work with her moving forward. Highly recommend!
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September 2021 by Robert Wilson
Because Mrs. Doris McKenzie, is a wonderful Lady to work with. She is very good at what she do, and a blessing to my fiance and I,we visit with her every year. We look forward to seeing her again next year. We absolutely love ? her. THANK YOU.
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September 2021 by Liz Birdcreek
Because I have been going to Block Advisors the last two years, this is my third. I really enjoy speaking with Mrs. Doris. She explains and walks me through the process to where I can understand.
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September 2021 by Poke
Carla was amazing. She went above and beyond helping me before I even commited to using H&R Block. That planted my loyalty to you folks.
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September 2021 by Jason Sr.
The advisors attitude & overall demeanor plummeted when asked about recent legislative changes in regards to unemployment income tax. Since 87% of my income on this return was unemployment I felt it relative to this office visit. Before I could even read the title of the article she snapped at me telling me repeatedly over and over now I was wrong. I wasn't even trying to make a statement I was just trying to read the name of the article. Oh yeah it was an article sent me by HR Block Advisors that morning. I just happened to check my email while I was waiting to her for her to finish the return. She's completely disregarded the information of the article and any of its possible ramifications of my return to continue with my return. While I still received the return and did not owe I would not have had to file at all if we went by the information in the article.
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February 2021 by Andrew F.
This place has always been wonderful. We have been coming here to get our taxes done with Doris for 12+ years now and have,always been happy. The prices are always great, but what keeps us coming back every year is the sense of family here. Doris always treats us like family and has the best jokes to take the stress off of getting your taxes done. If you need your taxes done by the BEST, CALL DORIS!!