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January 2024 by S. Ruger
They're wonderful people. They're done work on my old phone and I'm very pleased I recommend this place to anybody. They replaced my the screen protector today and did an excellent job
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October 2023 by Aaro Gonzr
Outstanding service.
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September 2023 by Heather Morris
Curtis is awesome. Dude really knows his Job.
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August 2023 by blank blank
I love it so far as the phone the service and Costmer survice everything is amazing
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July 2023 by Balynda Bible
I go to this store because of the location... it's hot inside and I usually get ignored for 10 minutes before anyone acknowledges me...
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February 2023 by Ron
When u buy a 30 day plan, it's good for 30 full days. Not here they cut it off the 30th day and when u contact them all they say they can't do anything about it. They are liars and cons. I wouldn't go back to them I am warning everyone. Watch them there sneaky.
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January 2023 by Joe Todd
Let me be clear: this review is for ownership and mgmt NOT the young man and woman who work there. Jackie was very helpful, polite and apologetic for our bad experience. I started service 2 months ago. I inquired about having my ports cleaned and was told it would cost me $15. Further, my sons phone quit working after the first month about the same time I was charged for the second. Spent over an hour in the store with Jackie on the phone with your pathetic customer service. She was even told it would be a longer than usual wait due to high call volume. It should be noted this was 2:30pm on Tuesday. After she spoke with the mgr in the other room she mentioned they could fix if I payed $15 for a SIM card however following a half hour wait with normal customer service Jackie was told a “technical” customer service rep would take over. Half an hour later we were told to go home with his phone still not working and paid for. That it would be 12-72hrs and it would start working on its own.I am now reminded why I was with Sprint/T-Mobile for the last 20yrs. It’s clear you get what you pay for specifically with customer service. Mgmt missed two opportunities to inspire loyalty. 1. Wanting to charge me $15 to clean my ports. 2. Telling me buying a SIM card for $15 to fix my problem that resulted from Boost’s mistake. Even a smile with the eye contact would be a good place to start. It’s clear Boost’s business model caters to a customer base who do not manage their money well and have no other options than other prepaid carriers resulting in a lack of focus on customer service. I will be paying more for decent customer service in the future
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January 2023 by Christin Slaughter
Raymondo took good care of us and went above and beyond to make sure we got exactly what we wanted.
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January 2023 by Quti Walker
Best place for phone service the workers are great and the prices are excellent.
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December 2022 by Lisa Mcknight
I was in the store today porting in to boost. Leslie and Raymond are the best they were very very nice they took there time with me. I really appreciate the great customer service I received from them. I will refer my friends and family to make the switch. Thanks Leslie and Raymond for great service. You guys are the best
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December 2022 by Tonya Harless
Very nice person Very helpful. I tell my friends they would love this service
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November 2022 by Terrance Pemberton
Great service great value
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October 2022 by Blanca Perez
The best and friendliest people out thereThey have great promotions, young girl is always so nice and is always so attentive to any situation that needs to be resolved.I feel that she needs a raise on her paycheck!She goes above and beyond!I do recommend boost mobile to anyone.
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September 2022 by Chicago Bulls
It was great I will all my friend and family
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August 2022 by Eric Lewis
Very helpful with activing my new phone for me great job guys!!!
