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November 2023 by Jessica Mountjoy
Can in to carjop in need of a car and had little down. Ed took great car of me and got me approved very quickly and out the door with a 7 seater arcadia which i did not know if i could even get into a 7 seater with my credit and low down payment but he made it happen and i am so excited. Ed also explained everything very clearly to me and I for once felt like I totally understood that I was getting in my contract and everything. Thank you Ed for helping this mom out and getting me back on the road, you are amazing.
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November 2023 by Kiana Bossett
RUN RUN RUN!!! DONT BUY A CAR FROM HERE OR FROM JOSH!!! complete crooks although you don't need much of a down payment for a vehicle you you will end up paying for it down the line. Purchsed a car from here 03/16/23 nothing but issues there recommend shops SUCK!!. Josh sold us a vehicle thinking he was being nice for purchasing a car from him he put new car seat covers over the front seats. Only y to find out he was hiding ripped torn seats. They do absolutely no maintenance to cars when they hit there lot. It's ridiculous Josh is a crook and probably everyone else in there. Just run from this place.
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November 2023 by Meghan Strader
Joshua was absolutely awesome! All of car hop made made my car hop car buying experience easy! I 10/10 recommend car hop and their staff!
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November 2023 by Tozyea Willams
Joshua was an excellent salesman,and really worked with me with the small amount that I came in with.I really appreciate the customer service I was in and out within an hour.
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October 2023 by Demetria Harris
Joshua and Alexandria were amazing!! Before we came to Carhop, we went to other car dealers and got denied. We did not think we were going to get approved but we did!! The entire process was short, sweet and to the point. Laughs all around.This is an update. I WILL NEVER get another vehicle from these crooks. 4 months in the alternator went out on Memorial. The city had it towed overnight. No big deal. I called the tow yard to find out the fees. When my husband got paid, I called back to find out the exact amount. I was told that these people went and got my van. They expected us to pay the past due balance and the towing fees. Was not going to happen. Then come to find out they threw away my childrens clothes that I had just washed. Did not schedule a time for me to come get the stuff. Just threw it away. I’m just blessed that my mother helped us buy new clothes. If you ever get a car from them, NEVER leave anything personal because they will trash it.
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October 2023 by Dante Stars
Joshua was super helpful and answered all my questions thoroughly on phone and in-person.He helped me purchase my first car and feel good about doing so. Walked me through the process carefully and I highly recommend you work with him.
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September 2023 by Demetria H.
I already posted a review on google so this is an update. 4 months into having our van, the alternator went out on Memorial by Walmart. The city had it towed. That was no issue. My insurance went into effect three days before but I couldn't get the roadside assistance. Needless to say before this happened I did laundry. I called the tow yard and asked how much it would cost to get the van out. She was really nice and told me how much. So we waited until my husband got paid. Called the lady at the tow yard and she tells me that CarHop already went and got my van and threw away my children's clothes. Did not tell me that they were going to get the van so I could get my property out. Then, they expected us to pay them back the towing fees. I was not going to pay the towing fees when I did not ask them to get my van out. Also, if it was not for the fact that I was able to get more clothes for my children, I would be taking them to court for the amount of the clothes that they threw away. Never will deal with these crooks again.
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September 2023 by Kayla swager
Got a car that I’ve had to pay out of pocket for to be fixed twice since I brought it home less than two months ago. Now I needed help with one payment to be pushed back by two weeks because I’ve been in school to get a new certificate so I could make more money and not live paycheck to paycheck and they REFUSE to push that payment back because the account is newer. So don’t go to school to better your life before your account is older and can get the payment arrangement help. They will tell you to just return the car even if your payments you have had were on time with no issues. USELESS.
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September 2023 by Crystal B.
cars do not last past a year and they will not help you even when you are in a tight spot. they only care about money
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September 2023 by Katie Wilson
I came in looking to get a new car which had been a struggle with other dealers. Joshua and Jaylen were GREAT! They spent so much time getting all of my verification in and helping find the perfect car for my family! Couldn’t be happier with the whole process!
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August 2023 by Jordge Hooks
We came in, Joshua Daniel's was very helpful, and very friendly. We were able to get a vehicle with a great down and great monthly payments. He was amazing and I would definitely recommend anyone come see him if your looking for a vehicle. Definitely 5/5 stars.
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August 2023 by Will Lewallen
Had a great experience, and found exactly what I wanted and needed for a vehicle...WITH NO HASSLE! Payments are friendly, and down-payment didn't break the bank. Credit isn't good? Doesn't matter, they will work with you.Thank you Joshua for being so friendly and getting me behind the wheel of a beautiful car!
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August 2023 by Joseph Schmidt
This place is great. Joshua helped me and he did an awesome job and he is a pretty nice guy. I didn't have much money for a down payment but they work with you. 5 star all around
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August 2023 by Shannon Drew
Paula, Josh and Ed were friendly, personable and extremely easy to talk to and work with. Josh and Ed both listened to my wants and needs in a vehicle and delivered. The whole transaction was smooth and seemless. Glad I made a decision to come in!!
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August 2023 by Crystal Baxter
I wrote a review before and deleted it. I’ve had my car for a year now. I haven’t had any major problems with it until now. It just completely stopped on me in the middle of the street while I was driving with my baby in the car. I end up taking it to one of the shops they recommend and I had it there for 2 days for them not to fix anything. I just paid 200 dollars for I guess a “diagnostic ”. Every time I talk to someone it’s like they are irritated that’s why I really don’t even like calling I rather talk to a 1800 number. I’m the one paying you guys I should be irritated that I’m not getting any help from you guys. I have to have my car to get to work and be able to pay you guys. If my car is not fixed I don’t know what I’m going to do because that’s my only source of transportation . I don’t want a repo on my credit either . But I refuse to pay on a car that’s not getting me anywhere
