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February 2024 by Marc Salmon
Very friendly, helpful, and not in any way pushy. They really worked to get me in the right car fast!
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February 2024 by Nic
They use to give good offers for your like new vehicle. Now offer 10k under market value.
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February 2024 by Ron Gist
Our families second purchase from CarMax.Straight forward and great cars.
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February 2024 by Robin Jones
Easy friendly and helpful. I will always buy my cars this way
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January 2024 by Preston Guiot
got quoted for my vehicle for 7500. Missed the 7 day window to accept the deal and took my car back to get quoted again. offered me 5500 with only putting 20 more miles on the vehicle
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January 2024 by Stevan Djukic
Fast. Convenient. Great customer service
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January 2024 by Larry Smith
It was very good. A week after we had the car noticed a giant oil leak. Took it into the service department and they immediately got on it. We are without a car still but hope to get it soon!
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January 2024 by David Matthews
We were treated with kindness and respect throughout the process of selling our truck. The price we received for our truck was very good.
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January 2024 by Oweta Livingston
It's okay. No haggling offer. Long wait.
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January 2024 by JEFF
Kind, honest, fair, ASAP describes every interaction I've had here. I bought a Ford Fusion hybrid here, and I have never been so well taken care of at a dealership. Even when getting my oil changed, it was not too fast or slow. (If you have ever changed your own oil- you know.)
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January 2024 by Tanner Jones
It was an easy experience. I got a good price. The only negative was the system went down and it caused a multiple hour delay. They did buy me lunch for that which was great.
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January 2024 by Mike Dragoo
Customer service is great!
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January 2024 by Brent Laughlin
My car was just as advertised. I love it. Easy process in almost every way.For some reason Carman made me drive back to their local showroom to pick up my title info, rather than mailing it as has always happened before when I purchased a car elsewhere.
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January 2024 by Paul Bernius
This is the 2nd car we purchased from Car Max.This purchase was as organized & efficient as the last. From our sales rep to the administration all employees were knowledgeable.I can't imaging car shopping could be any easier.Thanks to the Car Max team!
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December 2023 by Christia Simmons
I had my vehicle shipped in from Wisconsin and the process was seamless. There was an AirTag in the car that I discovered the night after buying the car. It was INSIDE THE HEAD REST of one of the seats. Took it back up to Carmax and they were able to get it removed. The tires were low on tread and they replaced them no charge. The battery was the factory battery (2019) and was starting to go bad and they replaced that as well. Every time they did these things they didn’t complain or try to convince me I didn’t need these things. They were so polite from start to finish. I appreciate each person I worked with during the buying process. Only thing was the quote for trade in on my old vehicle was kind of insulting, especially considering how much I was able to sell it on my own. But I know they have their process on pricing so that wasn’t that big of a deal.
