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December 2023 by Mark Seymour
It was ok. I've been in this one before & they were cool. Maybe it was the time of year...maybe they'd been really busy & they were tired.... A person never knows what's going on in someone else's life. Maybe it was me... They had a lot of stuff in a fairly small store. Would I go again?..yes I would & will.
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December 2023 by John Ly
I've been going here for couple years and it's one of the better pawns in this city. Sure it's not perfect but they usually have good items and for a lot cheaper than other pawns. Pricing is reasonable and workers actually greet you, maybe they had bad workers before but new group are more inviting. Idk about selling things here but buying has been a good experience.
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December 2023 by GamerRev3
Update: after calling the official CS number, we got a contact back from an actual manager from this store location. They said to bring in the camera and they would make things right. They also apologized. We ended up getting our money back. :)Husband bought a camera and bought a warranty so that he has an in to return to store if it wasn't working out for him. In this case, it is unusable as the footage was choppy. He attempted to return it and one of the managers wouldn't allow him to return "because it wasn't defective." Even with a bought warranty. Will not buy anything from them again. Buyer beware!
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October 2023 by Samson Frye (Fryebread)
Gave me a deal for my item I pawned with them
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October 2023 by m4st0rnOOb -
I have been a customer of this pawn shop in one way or another for over 20 years. .Recently over the last year I have had nothing but terrible experiences with this specific 11th and memorial location.
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September 2023 by Jeff Kreft
Went in to sell a $200 watch and was offered $5 for it. Shocked and offended, I blurted out that "your offer sucks!"...to which the female pawnbroker replied, and I quote, " and so does your mother." It was appalling to say the least and although I've done years of business with the establishment, sadly, I will never step foot in this place again. Need to keep your people in check Cash America!!!
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August 2023 by Dora Krutsinger
Today I ran into the most rude and incompetent people I have ever met in a pawn shop. One did not understand Pandora, the other lied to me about an article I have had in many times, and neither one understands antique jewelry. They acted like I was bothering them. Maybe they don't like people who don't look like them?
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August 2023 by Dora K.
I have been going to this pawn shop for years and have always had great service. Not today. As soon as I walked in the door, the woman behind the counter got an attitude with me. I guess she doesn't like people who don't look like her. I showed her the bracelet I had pawned many times but had to explain to her that it was Pandora and I had removed the charms. A pawn shop should know what a Pandora bracelet is. When she didn't understand it she went to get a manager. The manager understood it, but would not take any of my other jewelry. She did not understand antique jewelry. You would think they would train their employees a little better on the value of jewelry. The manager wanted to know which other pieces had been in and I showed her a necklace. She lied to me and said it had never been in, even though my pawn history was right in front of her. Both of these workers were rude and unpleasant. My recommendation is if you need to pawn something, go to a place where they have been trained in the value of jewelry and are not rude.
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August 2023 by Claudia Stancell
Ive done business here for years and they treat you well.
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May 2023 by Josiah Williams
Horrible service, I was offered 40$ and last minute she hands me a 20$. I’m like I was told 40$, she proceeds to say I can just void it…… like excuse me???? You told me 40$ and you handed me a 20$. Word of advice ez pawn is one street over? that’s where I went.
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March 2023 by David Wooden
I went on looking for a bike since I needed transportation while my vehicle is down. After getting the bike and after 4 miles it starts to fall apart. Something that was obviously not may fault. I tried to return it, but no return policy.
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February 2023 by Katelynn Stamper
Bree was very helpful in finding us a good tv for our money
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September 2022 by Jeremy somebody
I've used cash America on and off for years in Oklahoma City and haven't had any problems. This particular store in Tulsa is a different story however. I spent several $100 buying tools from them over the course of a couple weeks . I was thinking this was kind of building a customer relationship with him. That wasn't the case at all however . I just spent a $120 at o'reilly's a couple days before buying a buffer New in the case and needed cash that day so I took it to the pawn shop there and just wanted to get 20 bucks out of it just to get through the day . I was being really generous on my part only asking for 20 bucks But the Mexican girl who Was the manager on duty at The time not only insulted me Lynn salted me by offering me $5 but she also insulted the fact that it was an offbrand tool. Which in this case was o'reilly's brand That they carry power torque. Obviously it's not snap on, but it's not a bad brand and it's definitely not a taiwan knock off. She didn't stop there though. It was mostly her attitude And the enjoyment she was getting out of trying to impress her CO workers by Making me look bad. Very unprofessional and very uncalled for Especially since she didn't know what she was talking about to begin with . They have officially lost my business for good
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September 2022 by Rosalinda Moreno
Great friendly staff, good selection of items. I love their layaway program, very convenient. Swing by and check it out.??
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August 2022 by Danny
Had an issue years ago with cash america and left a bad review, but since that one hiccup they have been pretty good to me and I definitely would recommend the memorial location in the future for your pawn needs, good people.