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December 2023 by Mary Elzo
Call to make an appointment because if you try to walk into do anything. You will be waiting hours.
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November 2023 by Jimmy Coffman
The branch at 321 Boston. Tulsa. Cathrine. She not friendly. Has no clue what she is doing. She shouldn’t be in a customer service position in any capacity.
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September 2023 by Rob Detrick
Hi I want to give huge thank you and my deepest thank you gratitude to Jason McConnell at the 4th Street and Boston Ave Branch in downtown Tulsa Oklahoma. Jason was so kind and pleasant and got all problems fixed with Amazon chase credit card. It's been issues for over two weeks. I'm so very very very grateful Jason you deserve huge raise may God bless Jason McConnell for the work he did to get my credit card unfrozen and to get new access to the chase appt on my phone. Thank you. Jason McConnell for patience and getting me appointment so fast this morning. Thank you Chase.
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April 2023 by Rosa Lopez (rota)
the women staff that work there are very friendly and a very clean place
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February 2023 by lisa currie
visited chase bank downtown 4th and boston cashed a check for 1k which i had 850 in my acct and chase will typically float u 200.00. Ive also been with chase over 15 years they know im GOOOD...??. young lady says ..it says u have to deposit.. HMMM THATS ODD..she says is that ok? I said no its not ok but i dont have a choice. I THEN BEGAN THE PROCESS OF logging onto my acct. to withdraw whatever i had . Young lady Vince says oh it says you can cash it so she proceeds to cash my check then she says why didn't you go to the bank that wrote the check I responded because they would be closed before I got there it's about 4:30 PM she didn't ask to see my ideas 2nd time which she already seen it the 1st time in ran it but I gave it to her again she takes it lays it on the counter looks me directly in the eye rolls her neck and begins to just stare at her computer for probably a minute and 45 seconds Which is a long time when you're waiting it's on a Friday and you just want to get your business done and go home she purposely did that just because she could then she gave me my money mixed it up with fifties and twenties and I said I would like to have all hundreds please it's a $1000 she looked me right n the eye and I don't have any more hundreds OK thank you have a nice day and I hope we'whorver p*** you off you take it out on them and not me next time cause I know the game and I know what you did . i cam see the drawer maaam
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February 2023 by Ciara Holt
Drove almost 30 minutes for them to be absolutely no help!! All because I left my ID, I’ve always been able to confirm my information or do what I needed to do OVER THE PHONE WITH NO ID. Chase sucks.But their online service is always helpful when you can get ahold of them :)
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October 2022 by Not Urbestie
This bank has the worst customer service. When you call you have to speak with someone in another country about your account. I have received a letter threating to give my under age sons court order account to the state of Oklahoma due to non activity. Unable to resolve the issue after multiple calls.
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August 2022 by V W
This bank has the worst customer service. When you call you have to speak with someone in another country about your account. I have received a letter threating to give my under age sons court order account to the state of Oklahoma due to non activity. Unable to resolve the issue after multiple calls.
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June 2022 by Honee Dew2
Thieves!!! The annual fe is 70! I will be more than happy to close this acct!
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May 2022 by Danny Nguyen
Tee, the banker at this branch is amazing. He is very professional, personal, and extremely knowledgable about all banking services they offer (Personal and Business).There are a lot of things you can do yourself online nowadays, but at times when I need extra guidance, I still like to visit my local branch and speak to my Personal Banker.Tee has helped my wife and I setup all kinds of accounts, including my wife's first credit card. It's great to visit the branch in-person occasionally because they can sometimes offer you better sign-up bonuses and do other little things like customize your cards.Please visit Tee at the branch for all of your banking needs; he will take good care of you!
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May 2022 by Danny N.
Tee, the banker at this branch is amazing. He is very professional, personal, and extremely knowledgable about all banking services they offer (Personal and Business). There are a lot of things you can do yourself online nowadays, but at times when I need extra guidance, I still like to visit my local branch and speak to my Personal Banker. Tee has helped my wife and me set up all kinds of accounts, including my wife's first credit card. It's great to visit the branch in person occasionally because they can sometimes offer you better sign-up bonuses and do other little things like customizing your cards for free. Please visit Tee at the branch for all of your banking needs; he will take good care of you!
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November 2021 by A S
Called for a loan officer and never received a call back. Typical chase behavior. I have 3 commercial accounts and 3 personal accounts. Ridiculous.
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November 2021 by zee glaz
Kinston was super helpful. Thanks!
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March 2021 by Miriam Maldonado
Overall had an odd experience. Customer service could be better. Ended up opening up an account with Tulsa Federal Credit Union instead.
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March 2021 by Kyle Plate
Everytime I try to deposit a check, there’s weeks of wait time. Chase accepts no responsibility for the financial trouble they cause you because they refuse to verify their checks in 1-2 business days like they promise. So if your account went negative even though 5 days ago 1500$ was supposed to be in there, well sorry about your luck. That’s on you. If I ever find a big wig from chase I will break their legs
