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December 2025 by Robert Luna
Female manager was keen and rude after I told her I have been waiting 22 minutes because you all asked me to wait, so I waited on phone n no one helped me I had to call back n she acted like I didn't matter! I'm just waiting on t mobile Internet is in my area! Cox have been rude! All because no one notified me that the apartment wasn't going to a contract 😒 sad now my bill is high!
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December 2025 by Kelly Huckaby
Worked with Million on Tuesday and took home a new PW7. After having spotty service for the next few days, we took it back and Million set us up with another new box. He was truly helpful and caring—never questioned our claims. If you go into the store, ask for Million! He’ll take care of you.
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December 2025 by Kristy Nichols
Clean store with friendly employees.
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November 2025 by the cw
Don’t trust cox they will rip you off and lie to you. There customer service is terrible.I was told I was gonna have internet for 2 days while I was switching to another company. Never told I was going to be charged those days. I was with cox for over 15 yrs They sent me a bill for over 100. Now trying to send me to collections. I will never recommend cox to no one and tell everyone they know not to use cox. go to metronet t mobile better service and way cheaper.
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November 2025 by Aaron Mcdonald
Cox is the worst our Internet was overpriced and got throttled. It was very slow and spotty and went out alot. Cox came and did a few service calls and fixed nothing.
We switched to T-Mobile an now have 4 TV sets and 4 phones and it runs fine. Got so tired of cox and their run around and lies.
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November 2025 by Joe Hull
Horrible speed, drops service weekly. Over priced. If you have any other providers in your area go with someone else. Use Kinetic if you have the option.
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October 2025 by Micah Rice
Very easy!!
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October 2025 by Franklin Jones
OK if you’re a fan of I Love Lucy you need to visit this store and talk to Walter. He sounds just like Ricky and it turns out he even named his daughter Lucy and had no idea of the show or even what it was about. The experience was awesome, service was great and so far I’m pleased with both Internet and television but honestly I’m looking forward to any problem just to go back and visit with Walter!!!!
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September 2025 by Wayne Shelley
I have always known and used cox. It's what my parents had and I've had as adult in Tulsa. Though, since I moved out here to Owasso. I have not been happy with Cox and their performance. Every day there is service interruptions. The price we pay and all the time we have no service. It's getting really old.
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September 2025 by Eric Johnson
Canceled after five years of $110.00 a month internet service. Representative AG couldn't say why I was being charged $47.66 other than I used internet for twelve days. Account inactive unable to see actual usage.
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August 2025 by Kathy Lewis
Staff very welcoming, friendly and knowledgeable.
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August 2025 by Garr_Bear_ gummy
Johnny was extremely kind and helpful. Highly recommend for their customer support
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August 2025 by Kenny Vert
This is for Cox Communications of Tulsa, and not this particular store. I'm sure you all are fine people there. We just moved from OKC to Tulsa. We had AT&T fiber, which we really liked due to it's consistency. I can't believe that in over a decade, that Cox's hardware is still so finicky.
We're paying the $110/month for the gig, but mostly don't get over 200mbps. Our speeds never got below 500mbps, up and down with AT&T fiber (sadly, not available at our new Tulsa location). Our upload speeds are really not good either, which, if it's true fiber, the upload should be the same as the download, right? Hmmm...
Yes, I can send of copy of this to your help email, but, I wanted others who feel similarly to get the chance to read it too. Cox has always been the king of internet providers of Tulsa, right? SO why should they care about providing the best experience to their customers? I get it... it's just really frustrating how some things don't seem to change. We're living in the AI age... shouldn't your wi-fi routers have better firmware at this point?
Any feedback you can provide me would be appreciated (like, maybe more than the copy/paste response?). Thanks, -Kenneth
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August 2025 by Biannaca Whiteside
The salesperson who assisted me with my bill payment and the acquisition of a new modem for my internet today, Harry T, was very rude, antagonistic, and arrogant. Additionally, when I requested to speak with the manager for further assistance because Harry seemed to be discussing unnecessary topics that made no sense to me, she arrived and appeared annoyed and unwilling to help.
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August 2025 by Dawn Mindfullystill
Not this store but the Service sucks. I've lost service twice in one week for hours and I work from home. They want there monthly payment but could care less that I'm loosing income. No other competitors in my area.
